Claap

 Changelog.

Think outside the Zoom and Email boxes with Claap.

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03/22/2022

📩 New Inbox

We’ve redesigned our inbox system to make it more intuitive and faster to manage your notifications. Read more here.

New Inbox.png

As a quick reminder, there are 3 ways to manage your notifications:

  • Claap’s Inbox: easily check claaps with new activities and access them in 1 click
  • Slack: receive & reply to comments from the Claap App in Slack
  • Email: receive notifications in your inbox

You can easily control notification settings depending on your preferences. Read more on how to do it here.

📃 New Description

Sharing context about a claap is very useful to increase engagement and make people want to watch your latest recording. Adding a description was a bit hidden before so we decided to move it on top of the comment sections to make it more visible.

New Description.png

👤 Profile Pictures

You can now automatically import your profile picture from Slack. Users that have viewed your claap are the ones circled with a pink stroke. Read more on how to connect your account to Slack here.

💄 Key Improvements

  • Add a claap onboarding stepper
  • Add a “Send claap” watermark on the endroll screen
  • Add a popin to push users to invite teammates to the Invite team page
  • Update the Invite team page
  • Update the CTA in the lateral bar for guests
  • Add a CTA “Get Claap for Free”
  • Add a button to request membership to the admin in one click for guests
  • Add responsiveness in the onboarding illustrations
  • Update the welcome email
  • Add keyboard controls in the personal info step
  • Remove the delay to switch from not logged to logged mode when reaching a page
  • Make it more visible to users that they can navigate between workspaces
  • Comment lost when loggin in with quick sign in modal
  • Add Claap emojis in comment’s reactions and topic icons
  • Inform users in Slack when they link/unlink a topic
  • Align margins on all the setting screens to align the new margin on the integration

🔨 Key fixes

  • Fix the glitch when creating a topic from move to topic overlay
  • Fix the topic public link for public viewers
  • Fix the redirection upon email invite on a private claap
  • Remote the cold start
  • Remove the glitch when logging out
  • Fix the size of Google buttons on sign up / sign in page on Windows
  • Fix fading on the last topic when nothing to scroll after
  • Changing color for hovering the star in topic option
  • Share claap - Correct horizontal padding
  • Prevent scroll on shared with me and my claap sections when there are a few claap
  • Fix the C shortcut in claap previews
  • Fix the glitch with avatars on comment titles
  • Fix the error toaster when clicking on get early access
  • Fix the positioning of the comment button in the Claap screen
  • Remove the ? from the URL after having saved a recording
  • Fix the scroll on the poll votes overlay
  • Fix the link styling in comments
  • Revert the Log In and Get Started Links
  • Fix hover and active states for player controls

02/23/2022

🔌 SLACK INTEGRATION

New preview mode in Slack.png

The Claap x Slack integration is now available. We designed it to unlock new workflows that will speed up your decision-making process.

Speed up your decision-making process without interrupting your workflow

Record & receive new claaps, review feedback and reply comments without interrupting your workflow.

6242ea85d5c0b7f4c4d2c198_Animation-1---Slack-GTM_1 (1).gif

Automate async workflows to align everyone

Connect Claap topics with Slack channels to automatically post your claaps in Slack and create recurring alignment processes:

6242eaa17a95027b9b4a2e3f_Composition-1 (1).gif

3 workflows to automate with Slack

  • Bug Reports: instantly notify people in Slack when you report a bug in Claap.
  • Product Updates: push product updates to a larger audience.
  • Design Reviews: create design review workflows facilitating stakeholders’ feedback
6242eac446ed96689259434f_Slack Channel x Bug Reports.png

Check out our FAQ article here.

02/03/2022

🏷️ Labels

We’re building Claap to help distributed organizations make better decisions. This means creating a place where key updates and decisions are easily streamlined and accessible. Today, we’re glad to share a new milestone towards this direction: you can now easily organize claaps with labels in your different topics. Since you must be wondering how it can improve your existing workflows, we’ve broken down a few examples of how we use it internally below.

💄 Key Improvements

  • Improve the claap tile
  • Add a Invite people button in the lateral bar
  • Update the Get started page and Quick get started popin
  • Update copy in the login page and quick log in popin
  • Update the Create Workspace page
  • Update the “fill personal info” page and popin
  • Add a tooltip for the record claap button and update shortcut

🔨 Key fixes

  • Fix the “Oops something went wrong” page on public claaps
  • Fix blinking comments in the lateral bar
  • Redirect users to the sign-up page directly when they delete their account
  • Fix the redirection upon email invite on a private topic

01/20/2022

💻 New embedded mode in Notion

Directly access your claaps from Notion with our new embedded mode.

How: copy-paste the claap link and add /embed at the end. See here. (We’re still waiting for Notion whitelisting to avoid this trick).

6242e7caa11b19a47e2cf654_Notion x Claap (1).png

Best suited for:

📱 Product Specs & User Stories: share high-level context and answer questions about it at the beginning of your product specs

🎓 Training: embed your claap videos in your training programs

👀 How-to & FAQ: create short tutorials for your users and embed them in your product FAQ

💡 Preview mode in Slack

Give viewers a little preview of your video’s content when sharing on Slack.

6242e7e44bf4878023f67f1e_Slack x Claap (2).png

👁 Full-screen mode

Quickly check out details in your video with full-screen mode. Just click on the “full-screen” icon.

6242e81873d2735265f1761c_fullscreengif (1).gif

💄 Key Improvements

  • Add a @here mention to ping everyone in a claap
  • Improve redirections after extension installation depending on the login status
  • Condition the New claap button in the lateral bar depending on the Chrome extension status

🔨 Key fixes

  • Recording invite link broken
  • Redirect the users to the sign up page upon email invite for new users
  • When clicking extension from a new tab, it opens another tab
  • Truncate name from google login if beyond 25 characters
  • Error when saving claap
  • Let users type “(“ or “)” when they create a topic from the extension
  • Fix the size & zoom glitch on the comments
  • Add people as guests when they react to a claap with in-video reactions

01/05/2022

With the shift to hybrid work, collecting feedback & aligning all stakeholders has never been so difficult when experiencing hypergrowth. From now on, you will be able to create a poll in Claap to inform product strategy, get instant feedback, or vote on important decisions.

61dc256aac95ff6e3c4acc31_poll animation (3-8mo).gif

3 benefits of creating polls

⚡️ It’s fast — get more responses. One click = one answer.

🚀 It’s scalable — the output from tens of feedback sessions in just one claap

🔨 It’s actionable — turn feedback into clear outcomes

5 ways to use polls:

👩‍🚀 External User Research: easily gather user insights

🖌 Design Review: review design options and select the best solution

🗣 Product Survey: hear what your users think about your upcoming release

📆 Roadmap Prioritization: vote on roadmap priorities & decide what to build next

💻 Website Questionnaire: get valuable feedback about your website & prepare your next AB tests

👏 Reactions

61dc25ab0c997bcb076c3b44_live reaction animation (510kb) (1).gif

Express yourself at the right moment with in-context reactions! 👏We’ve decided to start with our signature move but let us know if you want to add more of them!

💄 Key Improvements

  • Put notifs off even for old topics in each workspace
  • Automatically turn guests to members after quick signup if they’ve been invited to the workspace
  • Add sub-notification details in the inbox
  • Add the 4 onboarding claaps in the “Shared with me” section after signup
  • Add a red dot in the claap favicon on all pages
  • Add shortcuts to navigate in the different sections
  • Add a simple search field in the member settings
  • Remove the default Getting Started topic
  • Add new in-video reactions in the emails
  • Add a redirection when users duplicate a claap in the shared with me
  • Change mouse cursor on hover on the description field in the topic screen
  • Improve the Share popping shortcuts
  • Inbox - “Move to topic” spacing
  • Inbox - Label spacing with the profile picture

🔨 Key fixes

  • Fix color of the poll questions & options in the claap preview in the inbox
  • Fix routes in the claap preview
  • Fix multi-line comment design on notification list
  • Fix discard comment popping not clickable when sharing a link
  • Fix create topic actions
  • Fix the redirection when deleting a notification in the claap preview
  • Prevent users from entering empty first names & last names during signup
  • Fix in-context feedback while recording
  • Fix positioning of the extension popup in the web app
  • Fix font colors in the comment tiles in the claap preview pop in
  • Fix favicon and appreciations
  • Fix player blocked on comments
  • Fix emoji not working in comments
  • Fix the shortcut +5/-5 seconds which acts a bit randomly
  • Fix blinking comment zone when the video lands on a comment with autopause on
  • Fix glitch on the end-roll screen
  • Let users press the tab to switch from email to password input

12/01/2021

🗂 New lateral bar

Nothing can replace the feeling of having access to the right information at the right time. That’s why we reworked our lateral bar.

61a6868aaa4269d1c43c5b80_New Workspace 2 (1).png

📌 New sections

So to make it easier to navigate through your Claaps, we have replaced the "Direct Claaps" section with 2 new sections:

  • My claaps: quick access to all claaps that you've recorded
  • Shared with me: quick access to all claaps that were shared with you

🕹 New Player

💬 New feedback cursor
61a686c27f3123d45bd0ff0f_New comment cursor.png
🏎 Faster Player
61a686daca1e297dc792e988_Speed shortcut.png

There is a new player system:

  • 1.3x default speed (yeah, life's too short). We just saved you 30% of your time 🤘
  • Shortcut speed control (try to press Shift + ⬆️)
  • Improved player navigation with timestamp on mouse hover (video miniatures will come soon!)

💄 Key Improvements

  • Let users change the topic icon from the lateral bar
  • Refresh topic page after topic creation from a move to topic action
  • Decrease the size of the Claap tile in topics to show more of them
  • Add a CMD + L shortcut to copy claap link when hovering a claap tile
  • Add new notification tags in topics, my claaps and shared with me sections
  • Let users delete several inbox notifications in a row
  • Add unread count in Inbox page title and a red dot in the favicon in case of unread notifications
  • Add tooltip on the topic name when it's not fully visible in the inbox‍
  • Add the name of the claap in the delete claap & delete topic pop-ins
  • Align order of items in the claap menus in claap tile and claap screen
  • Harmonize the design of the shortcut mentions in the tooltips‍
  • Remove the Cancel button in the comment tiles and threads (thanks Marco Lacroix for this one!)
  • Adjust the standard dimension of the video player
  • Fix "copied to clipboard" tooltip disappearing too fast
  • Open links in the comments in a new tab (thanks, Jeremy Deramchi, for that one!)
  • Add by default a zone when clicking on the "Comment" button or pressing C
  • Add a tooltip to show the shortcuts on the volume and playback rate sliders
  • Enable CMD/CTRL + Click to open claap on a new tab in the inbox

🔨 Key fixes

  • Shortcut C on the enroll screen should not open a zone
  • Fix pre-roll not appearing when claap is saved and glitching afterward
  • Fix video duration which differs after transcoding
  • An overlay appears on video on claap screen
  • Fix video that doesn't change when moving between notifications in claap pop-in
  • Unseen count does not appear when the "just @mentions" option is selected
  • Fix loss of focus in move-to-topic
  • Press ESC doesn't close the move-to-topic overlay
  • Fix glitch when editing the claap name
  • Fix in-zone comments animation
  • Fix new notification tag UI in the comment tiles
  • Fix thread UI regression
  • Fix delete claap pop-in that doesn't appear correctly
  • Fix Viewability pop-in in Claap tiles can't be scrolled
  • Fix the glitching share pop-in and wrong positioning
  • Fix the clicked background color when you add an email in the share pop-in
  • Link to deleted notification should redirect to related recording
  • Pressing ESC when a comment is selected in Claap screen/pop-in doesn't work
  • Playback Rate shortcuts don't work well when the slider is open
  • Fix design on workspace deletion
  • Fix the add email overlay in the workspace settings
  • Fix "password recovery page" design
  • No appreciation gif in email
  • Replace empty string with an untitled label in email notifications when a claap has no title
  • Fix redirection to the Chrome store
  • Fix the alignment of avatars in the main Claap screen

11/02/2021

💌 Faster Inbox notifications

Since the launch of the inbox section, we've worked to make managing notifications faster than even with a series of improvements.

👀 New notification preview

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Quickly navigate through your notifications with the new notification preview mode:

  • Move up to previous notification
  • Move down to previous notification
  • Delete notifications

🎹 Shortcuts to manage your notifications

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Managing your notifications now becomes faster than ever with a series of new shortcuts to:

  • Open notification preview (ENTER)
  • Move up to previous notification (UP or K)
  • Move down to previous notification (DOWN or J)
  • Delete hovered or selected notifications (D)
  • Toggle read / unread hovered or selected notifications (R)

🖌 Other inbox improvements

  • Remove delay to display comments when clicking on a notification tile
  • Add notifications filter in the inbox
  • Add the '...' menu in the header
  • Add 3 additional animations in the empty inbox screen

🎥 Frictionless recording

To reduce frictions using the chrome extension, we've just released a series of improvements:

  • Capture internal audio from applications on your browser (Google Hangout, webinars, etc...), even when using earphones. See more in our FAQ here
  • Automatically refresh the page after installation of extension
  • Claap remains in processing state indefinitely
  • Automatically copy to clipboard Claap link on save

💻 Quick access to your workspace

You can now quickly log in to your workspace from our website: claap.io

618164effae3d904e1efd78a_Log-in.png

📚 More user-friendly lateral bar

We made it easier to resize the lateral bar and to create new topics in your workspace.

618165d80f1c261b3bb18877_Log-in.png

💄 Key Improvements

  • Display a browser warning when leaving the app without everything saved
  • Add a shortcut on comments tile → E to edit the comment
  • Add a “?” shortcut to display the shortcut popin
  • Improve the loading state of the topic screen / direct claaps
  • Update label to delete a claap to make it clearer
  • Remove the animation on all the overlays and popins
  • Pass workspace topics notifications to “Just @mentions” by default
  • Refine the wording for the search topic box

🔨 Key fixes

  • Claap remains in processing state indefinitely
  • Fix the z-index of the duration label in the claap tile
  • Fix unlikely possibility of sending 2 emails when duplicating claaps
  • Fix the resize effect when you add a comment
  • Fix radius at the bottom of the share popin
  • Remove the stroke on clicks
  • Fix the size of the player container
  • Fix pre-roll not appearing when claap is saved and glitching afterwards
  • Fix on the speed rate and volume not being aligned with the sliders
  • When user copies the claap URL after a recording, it gets the ?ccl=1 param

10/20/2021

🗂 Easily manage your claaps from the extension

With our new extension, we've made it easy to manage your claaps, topics and workspace:

  • Access your claap workspace in just one click
  • Change workspace to record a new claap
  • Directly add a claap to a topic
  • Create a new topic
  • Add filters (☀️)
61704b45a796882f923ea370_Next extension - Quick re-start (7).png

🎥 New recording mode

With our new recording mode, you can now:

  • Listen to the countdown sound to help you get ready
  • Restart your recording in just one click
  • Use shortcuts
  • And of course, add comments, pause and stop recording when you're done
61702c1ce2cb2ff2947f5d02_Next extension - Quick re-start (6).png

How to manage your notifications 🎓

Are you tired to receive too many notifications? We've recorded this claap to help you better manage your notifications:

  • from your claaps
  • from your topics
  • from your workspace
617035989f910e372dd34acb_How-to-manage-notifications.gif

💄 Key Improvements

  • Pass workspace topics notifications to 'Just @mentions' by default
  • Add sound to the recording countdown
  • Improve the recording big webcam mode
  • Fix comment avatar animation in speed mode > 1x
  • Send an email notification when an anonymous user has seen a claap
  • Make easier to navigate across several claap tabs with precise page title
  • Add page title for Inbox page
  • Fix claap tile width in the topic screen
  • Add video duration in the "new claap" email notification

🔨 Key fixes

  • Fix the click to deselect comment/zone in the Claap screen
  • Fix new comments delayed to be displayed
  • Fix dead click zone on the comment tile
  • Comment avatar outside of the comment timeline
  • Improve Playback selector
  • Wrong background color for Direct claap icon
  • Fix the pixel gap when user renames a topic from the lateral bar
  • Fix the popin “add reaction” to a comment

10/13/2021

💌 Inbox Notification Center

With our new Inbox, you can now focus on what matters:

  • All claaps with new activities are centralized in your inbox
  • You can quickly access them from the same place
  • You can easily delete notifications that are not important
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📱 Watch claaps on mobile

It's now possible to see your claaps directly on your mobile.

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💡Easily structure your feedback

Text formatting is now quickly accessible through shortcuts:

  • Bold: CMD + B
  • Italic: CMD + I
  • Link: CMD + K
  • Bullet List: CMD + Shift + 8
  • Ordered List: CMD + Shift + 7
  • Quote: CMD + Shift + 9
  • Code: CMD + Shift + C
616698683612ec6c019b29b5_Text formatting shortcuts.png

😉 Show emotions in your comments

It's now easier to add emojis when leaving some feedback: click on the 🙂 icon and use keyboard shortcuts when typing your message

61682e2b3ab0eb3eeb5dffde_Emoji Reactions.png

💄 Key Improvements

  • Add member count in the workspace join page
  • Add shortcut tooltips in the extension
  • Add comment label in the comment button in the claap screen
  • Add member details in the avatar list in topic screens
  • Replace View X members overlay by a standard tooltip
  • Build the component for the Autopause on comment
  • Add sound to the recording countdown
  • Improve the resolve / unresolve comment action
  • Highlight comment tile when hovering matching comment avatar in the timeline (and the other way around)

🔨 Key fixes

  • Fix pixel gap on the player bar
  • Switch the animation on the sign up buttons in the quick sign up popin
  • Maintain scroll bar position when clicking on topic below the screen
  • Clean app background color when hovering or clicking on menus
  • Fix email formatting for comments
  • Fix title too long state
  • Fix the color of the three dots on hover
  • Change shortcut to delete a claap

09/27/2021

🔄 Claap is uploading

Your last claap will appear with an "uploading" status in your topic when it hasn't been fully uploaded yet.

615174d302a75a685dc49c03_Property 1=Uploading.png

💬 Comment tooltips on the timeline

You can now quickly see the comment when you hover an avatar on the timeline.

61517f991853f3d1915758bc_Screenshot 2021-09-27 at 10.23.32.png

💡Personalize the default topics depending on your team

When creating a new workspace, you will have access to different topic and claap examples depending on the team you select.

615181fcdb9460657faeea34_Screenshot 2021-09-27 at 10.32.12.png
Topic examples for marketing teams

🔍 Make the focus on comment more visible

Good news, we improved the animation to make the focus on comment more visible!

615184dd2486103b4df59e8c_Avatar_player_animation.gif

👍 Check who added a reaction to your comment

You can hover over reactions in a conversation to see who added them.

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🏎 Increase maximum playback rate from x2 to x3

Want to go faster? Now you can.

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🎹 Add shortcut mentions in overlays

You can't remember these nice shortcuts? No worries, they will be mentioned in overlays.

61518a948e0674a2b7fbb317_Screenshot 2021-09-27 at 11.10.20.png

💄 Key Improvements

  • Change email subject for new claap notifications
  • Add a button to go back to your main workspace when you're on a claap
  • Keep the "move to" button visible on all claaps
  • Improve volume selector in the claap player
  • Add an animation when a comment is resolved
  • Improve "Move to" workflow
  • Improve the "Discard comment" pop-in

🔨 Key fixes

  • Fix invite member overlay position in the share popin
  • New claap notifications were sometimes sent twice
  • Fix hover state on comments after resolving a comment (thanks Richard!)
  • Fix hover and clicked state on "create topic" button
  • Fix the UX when opening a comment from the avatar in the comment timeline
  • Fix glitch on the endroll screen
  • Thread panel didn't close when someone resolves a comment
  • Problem of display when there were a lot of elements in the share pop-in

08/09/2021

👀 Someone has viewed your claap

"I've sent an email but no one replied. I had to schedule a meeting in the end". You can now check who's seen your claap. Send people a quick reminder. And finally avoid that dreadful meeting.

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😁 Reactions on comments

Use emojis in Claap to get things done.

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💬 Pre-roll screen with description

After recording, add a description to your claap so members can understand the topic before watching your video.

60fae26d50e0651b1e5abe21_Screenshot 2021-07-23 at 17.37.58.png

✅ End-roll screen with recognition

You know this feeling when someone smiled at you during a meeting?You can now easily let your teammates add recognition at the end of your claap 😉

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✍️ Text formatting on Topics

We've launched it a few weeks ago for comments. It's not available for topic descriptions as well. Let's polish that beautiful 🖌 Design Review topic.

6114d0e7b7b7739229d9ecf5_image 46.png

💄 Key Improvements

  • Improve see more state in comments
  • Make the video loader more visible in the player
  • Add a new default topic 👥 Syncs 1/1 when creating a new workspace
  • Add visual feedback on shortcuts in the player
  • Improve the animation in the no comment state of the lateral bar

🔨 Key fixes

  • Fix wording in join the claapers link
  • Fix shortcut animations in a row in the player
  • Thumbnailer error: cannot allocate memory
  • Extension grant permission didn't work
  • Glitch on the reactions when you open the popin

07/26/2021

🤌 Add in-context feedback while recording

While you’re recording, you can now add in-context comments to help you flag critical moments in the video to your team members.

60fa7b212a1aa7d4b30ef8b1_Incontextrecording.gif

Just click on "Add comments" and select an area of the screen to start commenting.

💬 Mention someone in a message

Mentions are a direct way to notify people of something that needs their attention. If you mention them, they will receive a notifications.

60fc22dd0b0310065b5a66b9_Mention - @.png

🤓 Shortcuts

If you're a keyboard shortcut person, we're happy to announce that shortcuts are now available in Claap 🥳

Just click on the help icon to quickly access the list.

Some of my favorites:

  • Record new claap: N
  • Share claap: S
  • Add full screen comment: C
  • Increase playback rate: Shift + ⬆️
  • Add in-context comment during recording: CTRL + Shift + C

⏸ Autopause on comments

You now have the option to choose if you want the video to pause on comments.

60fabc8021b2204fb5477a20_Screenshot 2021-07-23 at 14.55.32.png

✍️ Text formatting

Text formatting is now live with the following shortcuts:

  • Bold: command + B
  • Italic: command + I
  • Code block : Shift + Ctrl + \
  • Heading: Shift + Ctrl + 1 (or 2 or 3)
  • Quote block: >
  • Ordered list
  • Bulleted list

💡 Topic Examples

When creating a new workspace, you now have access to a list of topics with some examples already recorded. It shows you how we're using Claap at Claap.

60facc4738abeec707569aee_Screenshot 2021-07-23 at 16.03.30.png

💄 Key Improvements

  • Improve public link configuration: when someone creates a claap in a topic where the public link is off, then the claap's public link is off.
  • Add pending invite state for pending invite users in the share popin.
  • Reverse the shortcuts to post a comment: CMD + ENTER to post, SHIT + ENTER or ENTER to jump a line.
  • Make the '+' button in the top bar more explicit.
  • Add toaster when trying to sign in with email when you signed up with Google before.
  • Add CTA in the No Claap State page.
  • Improve visibility of the Resolve feature
  • "Not optimized for mobile" popin on mobile

🔨 Key fixes

  • Allow copy pasting in the comments in the lateral bar
  • Edit comment didn't work in some cases
  • Misalignement in the description field
  • Problem with notification tag on comments: users should not see notifications once they've replied to a thread.
  • New claap email: emails were sent when you start a recording (clicking on Record claap in the popup) instead of when you save the claap.
  • Guests should not see the '+' to add claaps on the direct claap section
  • Player was broken when rewatching a video
  • Remove the "+" button in the starred section in the lateral bar
  • Auto-pause on comment didn't released the comment thread in some cases
  • Problem with comment counter
  • Fix the crash happening when calling the chrome allow permissions popin twice

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