03/22/2022

📩 New Inbox

We’ve redesigned our inbox system to make it more intuitive and faster to manage your notifications. Read more here.

As a quick reminder, there are 3 ways to manage your notifications:

• Claap’s Inbox: easily check claaps with new activities and access them in 1 click
• Slack: receive & reply to comments from the Claap App in Slack
• Email: receive notifications in your inbox

You can easily control notification settings depending on your preferences. Read more on how to do it here.

📃 New Description

Sharing context about a claap is very useful to increase engagement and make people want to watch your latest recording. Adding a description was a bit hidden before so we decided to move it on top of the comment sections to make it more visible.

👤 Profile Pictures

You can now automatically import your profile picture from Slack. Users that have viewed your claap are the ones circled with a pink stroke. Read more on how to connect your account to Slack here.

💄 Key Improvements

• Add a claap onboarding stepper
• Add a “Send claap” watermark on the endroll screen
• Add a popin to push users to invite teammates to the Invite team page
• Update the Invite team page
• Update the CTA in the lateral bar for guests
• Add a CTA “Get Claap for Free”
• Add a button to request membership to the admin in one click for guests
• Add responsiveness in the onboarding illustrations
• Update the welcome email
• Add keyboard controls in the personal info step
• Remove the delay to switch from not logged to logged mode when reaching a page
• Make it more visible to users that they can navigate between workspaces
• Comment lost when loggin in with quick sign in modal
• Add Claap emojis in comment’s reactions and topic icons
• Inform users in Slack when they link/unlink a topic
• Align margins on all the setting screens to align the new margin on the integration

🔨 Key fixes

• Fix the glitch when creating a topic from move to topic overlay
• Fix the topic public link for public viewers
• Fix the redirection upon email invite on a private claap
• Remote the cold start
• Remove the glitch when logging out
• Fix the size of Google buttons on sign up / sign in page on Windows
• Fix fading on the last topic when nothing to scroll after
• Changing color for hovering the star in topic option
• Share claap - Correct horizontal padding
• Prevent scroll on shared with me and my claap sections when there are a few claap
• Fix the C shortcut in claap previews
• Fix the glitch with avatars on comment titles
• Fix the error toaster when clicking on get early access
• Fix the positioning of the comment button in the Claap screen
• Remove the ? from the URL after having saved a recording
• Fix the scroll on the poll votes overlay
• Fix the link styling in comments
• Revert the Log In and Get Started Links
• Fix hover and active states for player controls

02/23/2022

🔌 SLACK INTEGRATION

The Claap x Slack integration is now available. We designed it to unlock new workflows that will speed up your decision-making process.

Speed up your decision-making process without interrupting your workflow

Record & receive new claaps, review feedback and reply comments without interrupting your workflow.

Automate async workflows to align everyone

Connect Claap topics with Slack channels to automatically post your claaps in Slack and create recurring alignment processes:

3 workflows to automate with Slack

• Bug Reports: instantly notify people in Slack when you report a bug in Claap.
• Product Updates: push product updates to a larger audience.
• Design Reviews: create design review workflows facilitating stakeholders’ feedback

Check out our FAQ article here.

02/03/2022

🏷️ Labels

We’re building Claap to help distributed organizations make better decisions. This means creating a place where key updates and decisions are easily streamlined and accessible. Today, we’re glad to share a new milestone towards this direction: you can now easily organize claaps with labels in your different topics. Since you must be wondering how it can improve your existing workflows, we’ve broken down a few examples of how we use it internally below.

💄 Key Improvements

• Improve the claap tile
• Add a Invite people button in the lateral bar
• Update the Get started page and Quick get started popin
• Update copy in the login page and quick log in popin
• Update the Create Workspace page
• Update the “fill personal info” page and popin
• Add a tooltip for the record claap button and update shortcut

🔨 Key fixes

• Fix the “Oops something went wrong” page on public claaps
• Fix blinking comments in the lateral bar
• Redirect users to the sign-up page directly when they delete their account
• Fix the redirection upon email invite on a private topic

01/20/2022

💻 New embedded mode in Notion

Directly access your claaps from Notion with our new embedded mode.

How: copy-paste the claap link and add /embed at the end. See here. (We’re still waiting for Notion whitelisting to avoid this trick).

Best suited for:

📱 Product Specs & User Stories: share high-level context and answer questions about it at the beginning of your product specs

🎓 Training: embed your claap videos in your training programs

👀 How-to & FAQ: create short tutorials for your users and embed them in your product FAQ

💡 Preview mode in Slack

Give viewers a little preview of your video’s content when sharing on Slack.

👁 Full-screen mode

Quickly check out details in your video with full-screen mode. Just click on the “full-screen” icon.

💄 Key Improvements

• Add a @here mention to ping everyone in a claap
• Improve redirections after extension installation depending on the login status
• Condition the New claap button in the lateral bar depending on the Chrome extension status

🔨 Key fixes

• Recording invite link broken
• Redirect the users to the sign up page upon email invite for new users
• When clicking extension from a new tab, it opens another tab
• Truncate name from google login if beyond 25 characters
• Error when saving claap
• Let users type “(“ or “)” when they create a topic from the extension
• Fix the size & zoom glitch on the comments
• Add people as guests when they react to a claap with in-video reactions

01/05/2022

With the shift to hybrid work, collecting feedback & aligning all stakeholders has never been so difficult when experiencing hypergrowth. From now on, you will be able to create a poll in Claap to inform product strategy, get instant feedback, or vote on important decisions.

3 benefits of creating polls

⚡️ It’s fast — get more responses. One click = one answer.

🚀 It’s scalable — the output from tens of feedback sessions in just one claap

🔨 It’s actionable — turn feedback into clear outcomes

5 ways to use polls:

👩‍🚀 External User Research: easily gather user insights

🖌 Design Review: review design options and select the best solution

🗣 Product Survey: hear what your users think about your upcoming release

📆 Roadmap Prioritization: vote on roadmap priorities & decide what to build next

💻 Website Questionnaire: get valuable feedback about your website & prepare your next AB tests

👏 Reactions

Express yourself at the right moment with in-context reactions! 👏We’ve decided to start with our signature move but let us know if you want to add more of them!

💄 Key Improvements

• Put notifs off even for old topics in each workspace
• Automatically turn guests to members after quick signup if they’ve been invited to the workspace
• Add sub-notification details in the inbox
• Add the 4 onboarding claaps in the “Shared with me” section after signup
• Add a red dot in the claap favicon on all pages
• Add shortcuts to navigate in the different sections
• Add a simple search field in the member settings
• Remove the default Getting Started topic
• Add new in-video reactions in the emails
• Add a redirection when users duplicate a claap in the shared with me
• Change mouse cursor on hover on the description field in the topic screen
• Improve the Share popping shortcuts
• Inbox - “Move to topic” spacing
• Inbox - Label spacing with the profile picture

🔨 Key fixes

• Fix color of the poll questions & options in the claap preview in the inbox
• Fix routes in the claap preview
• Fix multi-line comment design on notification list
• Fix discard comment popping not clickable when sharing a link
• Fix create topic actions
• Fix the redirection when deleting a notification in the claap preview
• Prevent users from entering empty first names & last names during signup
• Fix in-context feedback while recording
• Fix positioning of the extension popup in the web app
• Fix font colors in the comment tiles in the claap preview pop in
• Fix favicon and appreciations
• Fix player blocked on comments
• Fix emoji not working in comments
• Fix the shortcut +5/-5 seconds which acts a bit randomly
• Fix blinking comment zone when the video lands on a comment with autopause on
• Fix glitch on the end-roll screen
• Let users press the tab to switch from email to password input

12/01/2021

🗂 New lateral bar

Nothing can replace the feeling of having access to the right information at the right time. That’s why we reworked our lateral bar.

📌 New sections

So to make it easier to navigate through your Claaps, we have replaced the "Direct Claaps" section with 2 new sections:

• My claaps: quick access to all claaps that you've recorded
• Shared with me: quick access to all claaps that were shared with you

🕹 New Player

💬 New feedback cursor

🏎 Faster Player

There is a new player system:

• 1.3x default speed (yeah, life's too short). We just saved you 30% of your time 🤘
• Shortcut speed control (try to press Shift + ⬆️)
• Improved player navigation with timestamp on mouse hover (video miniatures will come soon!)

💄 Key Improvements

• Let users change the topic icon from the lateral bar
• Refresh topic page after topic creation from a move to topic action
• Decrease the size of the Claap tile in topics to show more of them
• Add a CMD + L shortcut to copy claap link when hovering a claap tile
• Add new notification tags in topics, my claaps and shared with me sections
• Let users delete several inbox notifications in a row
• Add unread count in Inbox page title and a red dot in the favicon in case of unread notifications
• Add tooltip on the topic name when it's not fully visible in the inbox‍
• Add the name of the claap in the delete claap & delete topic pop-ins
• Align order of items in the claap menus in claap tile and claap screen
• Harmonize the design of the shortcut mentions in the tooltips‍
• Remove the Cancel button in the comment tiles and threads (thanks Marco Lacroix for this one!)
• Adjust the standard dimension of the video player
• Fix "copied to clipboard" tooltip disappearing too fast
• Open links in the comments in a new tab (thanks, Jeremy Deramchi, for that one!)
• Add by default a zone when clicking on the "Comment" button or pressing C
• Add a tooltip to show the shortcuts on the volume and playback rate sliders
• Enable CMD/CTRL + Click to open claap on a new tab in the inbox

🔨 Key fixes

• Shortcut C on the enroll screen should not open a zone
• Fix pre-roll not appearing when claap is saved and glitching afterward
• Fix video duration which differs after transcoding
• An overlay appears on video on claap screen
• Fix video that doesn't change when moving between notifications in claap pop-in
• Unseen count does not appear when the "just @mentions" option is selected
• Fix loss of focus in move-to-topic
• Press ESC doesn't close the move-to-topic overlay
• Fix glitch when editing the claap name
• Fix in-zone comments animation
• Fix new notification tag UI in the comment tiles
• Fix thread UI regression
• Fix delete claap pop-in that doesn't appear correctly
• Fix Viewability pop-in in Claap tiles can't be scrolled
• Fix the glitching share pop-in and wrong positioning
• Fix the clicked background color when you add an email in the share pop-in
• Link to deleted notification should redirect to related recording
• Pressing ESC when a comment is selected in Claap screen/pop-in doesn't work
• Playback Rate shortcuts don't work well when the slider is open
• Fix design on workspace deletion
• Fix the add email overlay in the workspace settings
• Fix "password recovery page" design
• No appreciation gif in email
• Replace empty string with an untitled label in email notifications when a claap has no title
• Fix redirection to the Chrome store
• Fix the alignment of avatars in the main Claap screen

11/02/2021

💌 Faster Inbox notifications

Since the launch of the inbox section, we've worked to make managing notifications faster than even with a series of improvements.

👀 New notification preview

Quickly navigate through your notifications with the new notification preview mode:

• Move up to previous notification
• Move down to previous notification
• Delete notifications

🎹 Shortcuts to manage your notifications

Managing your notifications now becomes faster than ever with a series of new shortcuts to:

• Open notification preview (ENTER)
• Move up to previous notification (UP or K)
• Move down to previous notification (DOWN or J)
• Delete hovered or selected notifications (D)
• Toggle read / unread hovered or selected notifications (R)

🖌 Other inbox improvements

• Remove delay to display comments when clicking on a notification tile
• Add notifications filter in the inbox
• Add the '...' menu in the header
• Add 3 additional animations in the empty inbox screen

🎥 Frictionless recording

To reduce frictions using the chrome extension, we've just released a series of improvements:

• Capture internal audio from applications on your browser (Google Hangout, webinars, etc...), even when using earphones. See more in our FAQ here
• Automatically refresh the page after installation of extension
• Claap remains in processing state indefinitely
• Automatically copy to clipboard Claap link on save

💻 Quick access to your workspace

You can now quickly log in to your workspace from our website: claap.io

📚 More user-friendly lateral bar

We made it easier to resize the lateral bar and to create new topics in your workspace.

💄 Key Improvements

• Display a browser warning when leaving the app without everything saved
• Add a shortcut on comments tile → E to edit the comment
• Add a “?” shortcut to display the shortcut popin
• Improve the loading state of the topic screen / direct claaps
• Update label to delete a claap to make it clearer
• Remove the animation on all the overlays and popins
• Pass workspace topics notifications to “Just @mentions” by default
• Refine the wording for the search topic box

🔨 Key fixes

• Claap remains in processing state indefinitely
• Fix the z-index of the duration label in the claap tile
• Fix unlikely possibility of sending 2 emails when duplicating claaps
• Fix the resize effect when you add a comment
• Fix radius at the bottom of the share popin
• Remove the stroke on clicks
• Fix the size of the player container
• Fix pre-roll not appearing when claap is saved and glitching afterwards
• Fix on the speed rate and volume not being aligned with the sliders
• When user copies the claap URL after a recording, it gets the ?ccl=1 param

‍

10/20/2021

🗂 Easily manage your claaps from the extension

With our new extension, we've made it easy to manage your claaps, topics and workspace:

• Access your claap workspace in just one click
• Change workspace to record a new claap
• Directly add a claap to a topic
• Create a new topic
• Add filters (☀️)

🎥 New recording mode

With our new recording mode, you can now:

• Listen to the countdown sound to help you get ready
• Restart your recording in just one click
• Use shortcuts
• And of course, add comments, pause and stop recording when you're done

How to manage your notifications 🎓

Are you tired to receive too many notifications? We've recorded this claap to help you better manage your notifications:

• from your claaps
• from your topics
• from your workspace

💄 Key Improvements

• Pass workspace topics notifications to 'Just @mentions' by default
• Add sound to the recording countdown
• Improve the recording big webcam mode
• Fix comment avatar animation in speed mode > 1x
• Send an email notification when an anonymous user has seen a claap
• Make easier to navigate across several claap tabs with precise page title
• Add page title for Inbox page
• Fix claap tile width in the topic screen
• Add video duration in the "new claap" email notification

🔨 Key fixes

• Fix the click to deselect comment/zone in the Claap screen
• Fix new comments delayed to be displayed
• Fix dead click zone on the comment tile
• Comment avatar outside of the comment timeline
• Improve Playback selector
• Wrong background color for Direct claap icon
• Fix the pixel gap when user renames a topic from the lateral bar
• Fix the popin “add reaction” to a comment

10/13/2021

💌 Inbox Notification Center

With our new Inbox, you can now focus on what matters:

• All claaps with new activities are centralized in your inbox
• You can quickly access them from the same place
• You can easily delete notifications that are not important

📱 Watch claaps on mobile

It's now possible to see your claaps directly on your mobile.

💡Easily structure your feedback

Text formatting is now quickly accessible through shortcuts:

• Bold: CMD + B
• Italic: CMD + I
• Link: CMD + K
• Bullet List: CMD + Shift + 8
• Ordered List: CMD + Shift + 7
• Quote: CMD + Shift + 9
• Code: CMD + Shift + C

😉 Show emotions in your comments

It's now easier to add emojis when leaving some feedback: click on the 🙂 icon and use keyboard shortcuts when typing your message

💄 Key Improvements

• Add member count in the workspace join page
• Add shortcut tooltips in the extension
• Add comment label in the comment button in the claap screen
• Add member details in the avatar list in topic screens
• Replace View X members overlay by a standard tooltip
• Build the component for the Autopause on comment
• Add sound to the recording countdown
• Improve the resolve / unresolve comment action
• Highlight comment tile when hovering matching comment avatar in the timeline (and the other way around)

🔨 Key fixes

• Fix pixel gap on the player bar
• Switch the animation on the sign up buttons in the quick sign up popin
• Maintain scroll bar position when clicking on topic below the screen
• Clean app background color when hovering or clicking on menus
• Fix email formatting for comments
• Fix title too long state
• Fix the color of the three dots on hover
• Change shortcut to delete a claap

09/27/2021

🔄 Claap is uploading

Your last claap will appear with an "uploading" status in your topic when it hasn't been fully uploaded yet.

💬 Comment tooltips on the timeline

You can now quickly see the comment when you hover an avatar on the timeline.

💡Personalize the default topics depending on your team

When creating a new workspace, you will have access to different topic and claap examples depending on the team you select.

🔍 Make the focus on comment more visible

Good news, we improved the animation to make the focus on comment more visible!

👍 Check who added a reaction to your comment

You can hover over reactions in a conversation to see who added them.

🏎 Increase maximum playback rate from x2 to x3

Want to go faster? Now you can.

🎹 Add shortcut mentions in overlays

You can't remember these nice shortcuts? No worries, they will be mentioned in overlays.

💄 Key Improvements

• Change email subject for new claap notifications
• Add a button to go back to your main workspace when you're on a claap
• Keep the "move to" button visible on all claaps
• Improve volume selector in the claap player
• Add an animation when a comment is resolved
• Improve "Move to" workflow
• Improve the "Discard comment" pop-in

🔨 Key fixes

• Fix invite member overlay position in the share popin
• New claap notifications were sometimes sent twice
• Fix hover state on comments after resolving a comment (thanks Richard!)
• Fix hover and clicked state on "create topic" button
• Fix the UX when opening a comment from the avatar in the comment timeline
• Fix glitch on the endroll screen
• Thread panel didn't close when someone resolves a comment
• Problem of display when there were a lot of elements in the share pop-in

08/09/2021

👀 Someone has viewed your claap

"I've sent an email but no one replied. I had to schedule a meeting in the end". You can now check who's seen your claap. Send people a quick reminder. And finally avoid that dreadful meeting.

😁 Reactions on comments

Use emojis in Claap to get things done.

💬 Pre-roll screen with description

After recording, add a description to your claap so members can understand the topic before watching your video.

✅ End-roll screen with recognition

You know this feeling when someone smiled at you during a meeting?You can now easily let your teammates add recognition at the end of your claap 😉

✍️ Text formatting on Topics

We've launched it a few weeks ago for comments. It's not available for topic descriptions as well. Let's polish that beautiful 🖌 Design Review topic.

💄 Key Improvements

• Improve see more state in comments
• Make the video loader more visible in the player
• Add a new default topic 👥 Syncs 1/1 when creating a new workspace
• Add visual feedback on shortcuts in the player
• Improve the animation in the no comment state of the lateral bar

🔨 Key fixes

• Fix wording in join the claapers link
• Fix shortcut animations in a row in the player
• Thumbnailer error: cannot allocate memory
• Extension grant permission didn't work
• Glitch on the reactions when you open the popin

‍

07/26/2021

🤌 Add in-context feedback while recording

While you’re recording, you can now add in-context comments to help you flag critical moments in the video to your team members.

Just click on "Add comments" and select an area of the screen to start commenting.

💬 Mention someone in a message

Mentions are a direct way to notify people of something that needs their attention. If you mention them, they will receive a notifications.

🤓 Shortcuts

If you're a keyboard shortcut person, we're happy to announce that shortcuts are now available in Claap 🥳

Just click on the help icon to quickly access the list.

Some of my favorites:

• Record new claap: N
• Share claap: S
• Add full screen comment: C
• Increase playback rate: Shift + ⬆️
• Add in-context comment during recording: CTRL + Shift + C

⏸ Autopause on comments

You now have the option to choose if you want the video to pause on comments.

✍️ Text formatting

Text formatting is now live with the following shortcuts:

• Bold: command + B
• Italic: command + I
• Code block : Shift + Ctrl + \
• Heading: Shift + Ctrl + 1 (or 2 or 3)
• Quote block: >
• Ordered list
• Bulleted list

💡 Topic Examples

When creating a new workspace, you now have access to a list of topics with some examples already recorded. It shows you how we're using Claap at Claap.

💄 Key Improvements

• Improve public link configuration: when someone creates a claap in a topic where the public link is off, then the claap's public link is off.
• Add pending invite state for pending invite users in the share popin.
• Reverse the shortcuts to post a comment: CMD + ENTER to post, SHIT + ENTER or ENTER to jump a line.
• Make the '+' button in the top bar more explicit.
• Add toaster when trying to sign in with email when you signed up with Google before.
• Add CTA in the No Claap State page.
• Improve visibility of the Resolve feature
• "Not optimized for mobile" popin on mobile

🔨 Key fixes

• Allow copy pasting in the comments in the lateral bar
• Edit comment didn't work in some cases
• Misalignement in the description field
• Problem with notification tag on comments: users should not see notifications once they've replied to a thread.
• New claap email: emails were sent when you start a recording (clicking on Record claap in the popup) instead of when you save the claap.
• Guests should not see the '+' to add claaps on the direct claap section
• Player was broken when rewatching a video
• Remove the "+" button in the starred section in the lateral bar
• Auto-pause on comment didn't released the comment thread in some cases
• Problem with comment counter‍
• Fix the crash happening when calling the chrome allow permissions popin twice

‍