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Released on 
March 16, 2023
New feature
Video collaboration

Introducing Transcripts

Video is the best format to provide the right level of context and avoid misunderstanding. But video is probably the format to scan and digest, especially when you have to watch a 20-min-long recording. So how do you make this format as easy to watch as possible?

Now, we’re bringing Claap one step closer towards this objective by introducing transcripts to Claap:

  • Built for everyone — automatically transcribe into 100+ languages
  • Fast and reliable — 1h of audio in 10s with a word error rate as low as 1%
  • Designed for deep collaboration — search through transcript, speaker detection, synced playback


Want more details? Let’s dive in 👇

Multi-language transcripts

As a full-remote company, we couldn’t build something that don’t understand our respective accents and languages 😁 So we made the transcript available in 100 different languages.

Here’s the exhaustive list:

Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bashkir, Basque ❤️, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Faroese, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Lao, Latin, Latvian, Lingala, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Myanmar, Nepali, Norwegian, Nynorsk, Occitan, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Sanskrit, Serbian, Shona, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Yiddish, Yoruba

Yes it’s a long list.

Speed and reliable

We’re using the best technology to help you get the best transcript in no time:

  • Transcribes 1h of audio in 10s
  • Real-Time processing
  • Word Error Rate as low as 1%
  • Built on Open AI’s Whisper Models in collaboration with our friend from Gladia

Design for deep collaboration

We’ve designed transcript to make it easy to scan videos and switch to collaboration mode:

  • Synced playback — Follow along with your video transcript while you listen to the recording
  • Speaker detection — Automatically detect multiple speakers to jump in the right moment
  • Search within video — Search the full text transcript and find the exact moment you’re looking for
  • Add comments while watching transcript — easily add comments related to a specific time stamp. Just hit comment or press C.

Best use cases

Here are our favorite use cases to use the transcript:

  • User Interviews — Record user research, tag key moments and easily search through transcript.
  • Customer Calls — Easily search keywords (feature request, competitors name, pricing discussions) in your latest customer calls.
  • Training — easily search through your training videos using keywords.

Other features

  • Add an activation screen
  • Let users import videos and record on mobile
  • Loom integration
  • Add a hidden bonus game in Claap


  • Add Pause animation on Stop and PauseEnable ESC keyboard shortcut
  • Update button "Create a team workspace" to "Create workspace"
  • Add an error state when the workspace name is too long
  • Add '...' when the email is too long in the share popin
  • Add no results found in thumbnail gallery
  • Unify the background dimmers on the different popins
  • Show the minigame link 100% of the time instead of 50%
  • Add sentence on endroll to push to react
  • Remove the email placeholder when inviting a new user
  • Clicking on player side stripes to pause / resume the video should come with animations
  • Avoid black stripe for portrait videos with blurred thumbnail
  • Add a CTA Watch video in the activation Checklist
  • Improve lateral bar scroll positionFix the share popin
  • Fix there is no way to distinguish between similar users when sharing
  • Fix GM & GS shortcuts conflicting with move to and share popin
  • The Help & Support popin should present both extension & desktop app for download
  • Change the poll icon
  • Fix the positioning of the email icon in share popin
  • Recolor the spinner in the notification preview in the inbox
  • Fix label only appears after few secondsFix help modal for smaller screens


  • Fix the link of the Claap icon in the Claap screen
  • Fix drag and drop claaps from my claaps and shared with me sections
  • Fix comment blocked problem for private claaps shared via link to a workspace member
  • Fix the padding on the emojis in the comment overlay
  • Fix weird margin and Share button disappearing in header
  • Fix Focus loss in Share popin when adding/removing people to invite
  • Fix Slack embed is not shown properly for a private claap
  • Unify workspace characters limit
  • Replace the title of the reminder email for request access validation to a workspace from a guest
  • Fix clicking on GIF Play icon in email doesn't open the claap
  • Fix full screen
  • Clicking on the embed header (claap logo or claap title) in Slack preview doesn’t open the claap in a new tab
  • Fix changed permission doesn't appear immediately
  • Fix responsive layout of intermediate screen width
  • Fix the glitch play bar cursor when synching in the video
  • Clean the gradient in case of long description in the Quickview popin
  • Unable to write on help chat while help modal is open
  • Make the workspace overlay in the top bar scrollable
  • Unable to play Getting Started videos from Help & Support
  • Fix Unable to request access on private claap
  • "?" shortcut should open the Help & Learning popin
  • Fix delete label does nothingPrevent conflict of onboardingsFix inbox notifications display
  • Fix the positioning of the star icon in the topic overlay
  • Small sidebar is broken on the claap page
  • Fix : activation list re-opens on page refresh
  • Fix: Comment only button shouldn't appear for member with full access
  • Fix workspace name is not always displayed the same
  • Disable the shortcuts when the settings popin is open
  • Fix the scrolling bar positioning in the share popin & its positioning
  • Fix comment still appears as draft after posting it
  • Fix downloading untitled claap generates file with invalid filename
  • Fix font size isn't the same between the leave claap/topic popins and the delete claap popin.
  • Fix recording timer is not reset after a Cancel
  • Fix stroke width on Play button when recording is paused
  • Cam position should not be reset when starting the recording
  • Fix Stop shortcut tooltip showing after click on Delete
  • Show play button in recording controls when recording is stopped, predeleted and interrupted
  • Fix topic page scroll glitch

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