Conversation intelligence tools help businesses analyze customer conversations using AI, and if you're researching options, you've probably heard of Modjo. You might also have noticed something frustrating: their pricing isn't published anywhere.
Here's what you need to know: Modjo's starting price is approximately €99 per user per month (around $108 USD), with a typical 15-seat minimum commitment. That means a baseline investment of roughly €1,485 per month or €17,820 annually for a small team.
But is it worth it? In this article, we'll break down everything about Modjo's pricing structure, hidden costs, and how it compares to alternatives - so you can make an informed choice for your business.
What is Modjo.ai?
Modjo is a conversation intelligence software. Like any conversation software, Modjo's objective is to generate actionable insights that will help your business decisions by identifying significant keywords and topics during interactions (using machine learning algorithms and natural language processing techniques). Let's see precisely what Modjo offers and what you can expect from its best features.
Modjo Key Features
The main features of the tool are the following:
- Transcription and recording: Your meetings are automatically recorded and transcribed in real time using the Modjo Recorder bot, which joins Google Meet and Microsoft Teams calls as a transparent participant. The platform supports translation for 100+ languages, including all major European languages (French, German, Spanish, Italian, Dutch, and more) - allowing you to rewatch them anytime with real-time subtitles.
- AI notes and summaries: Modjo uses AI to summarize your transcriptions into key takeaways, making them easier to digest and share with your team.
- AI insights: Modjo tracks topics mentioned in conversations, detects competitor mentions, identifies objections, and flags deal progression signals - giving you complete visibility on your team's activity.
- CRM Sync: Modjo integrates with your CRM and automatically fills approximately 90% of CRM fields with key information from your calls. Users report saving 2-4 hours per week on administrative tasks previously spent on manual note-taking and CRM updates.
- Integrations: Modjo integrates with many classic softwares you might already use (such as Slack or Google Meet), as well as various CRMs (like Salesforce, HubSpot, Pipedrive, and Zoho).
Modjo Assets
Modjo is a powerful tool that comes with several assets that can represent a real change for your business. Here's how:
- Strategy improvement: Extracted data from call and chat transcripts will provide you with valuable insights into customer preferences and areas requiring improvement.
- Facilitated training: Using Modjo, you'll be able to assess the performance of any interaction and then set up best practice videos to facilitate training for your sales reps.
- Streamlined workflows: With features like automated CRM filling, Modjo will allow you to save time but, above all, effort and attention for more important tasks (where deals are truly closed).
- Client satisfaction: With its powerful analytics and AI-powered insights, Modjo enables you to grasp your client needs accurately, leading to bespoke solutions that will improve your customers' satisfaction.
Modjo Pricing Is Not Publicly Available
If you're interested in Modjo's features and considering an investment in a conversation intelligence platform, you might be looking for Modjo's cost. This is precisely where things get complicated: Modjo's prices aren't publicly available.
However, we managed to find some information about Modjo's pricing, in particular thanks to Capterra and GetApp, two platforms that offer objective, independent research and verified user reviews to help businesses choose the best match among different softwares.
This way, you'll be able to anticipate what investing in Modjo might mean! Our information is mainly based on interactions between customers and Modjo's teams - so it might differ for specific cases, depending on your particular situation.
Figuring Out Modjo Pricing
Modjo Pricing Model: Subscription
Despite the lack of clarity surrounding Modjo's prices, according to the testimonies we've found, some information is cross-checked and can be regarded as reliable. Let's see more precisely how Modjo's pricing works.
In fact, Modjo's offer depends on your team's size and needs. Modjo opts for a personalized approach and doesn't have any price list: you'll have to fill out a specific form and contact their teams so they can tailor a proposal based on your unique needs and customize the price.
However, Modjo functions as a subscription service (based on recording users), and there are several factors that might influence the final price (and there might be others):
- The size of your sales team
- The CRM tool you use
Modjo Pricing Details: How Much Does Modjo Cost?
First, it's important to note that unlike many competitors, Modjo doesn't offer any free trial or free version. However, it's still possible to book a demo to assess the tool's capabilities yourself.
Modjo adapts to your needs, but there is a starting price per user. This starting price is:
- €99 per user per month (approximately $108 USD, rates vary with currency exchange)
- €1,188 per user per year (approximately $1,300 USD)
Every subscription includes (without additional cost): listener licenses (for team members who review calls without recording), access to Modjo's platform, initial setup, and Modjo's support and business expertise.
However, there's an important detail: Modjo typically requires a minimum commitment of around 15 seats. This means the entry point for most businesses is:
Per month: €1,485 (~$1,620 USD)
Per year: €17,820 (~$19,440 USD)
This makes Modjo primarily suited for mid-market companies with 50+ sales professionals, rather than early-stage startups or very small teams.
Note: This information is not confirmed by Modjo. It is an independent study based on publicly available information from user reviews and third-party software review platforms.
The Hidden Costs: Total Cost of Ownership
But the subscription fee is only part of the story. Here's what else you should factor into your budget:
Implementation and Onboarding Fees
Modjo typically charges separately for initial setup, training, and configuration - especially for larger teams or complex CRM environments. Based on user reports, expect €2,000 to €5,000 (approximately $2,200-$5,500 USD) in one-time onboarding costs, depending on your team size and customization needs.
User reviews mention that Modjo's "enrollment process can be time-consuming and require ongoing adjustments" - meaning you'll also need to account for internal time investment from your sales ops or RevOps team during implementation.
Integration Costs
Standard integrations with Salesforce, HubSpot, and major communication tools are included in the base subscription. However, if you need:
- Custom API development or advanced automation
- Deep Salesforce workflow customization
- Integration with less common CRM systems or proprietary tools
...you may need to budget for additional professional services or premium tier pricing.
The "Admin Tax"
Beyond monetary costs, consider the time required for setup and maintenance. Reviews consistently mention that Modjo requires more hands-on configuration compared to plug-and-play alternatives. Factor in:
- Initial setup time (estimated 10-20 hours for sales ops)
- Training time for reps (2-3 hours per person)
- Ongoing management and optimization (2-5 hours per month)
Contract Structure
Modjo typically requires annual contracts rather than month-to-month billing. This means you'll need to commit to the full yearly investment upfront, with limited flexibility to scale down if your team size changes or if the platform doesn't deliver expected results.
For a 15-person team, your true first-year total cost of ownership looks more like:
- Base subscription: €17,820
- Implementation: €2,000-€5,000
- Internal time investment: (varies by organization)
- Total Year 1: €19,820-€22,820 (~$21,600-$24,900 USD)
Modjo vs. Competitors: How Does Pricing Compare?
So how does Modjo's pricing stack up against alternatives? Here's a breakdown:
To help you make an informed decision, here's how Modjo compares to other conversation intelligence platforms across key factors:
Modjo vs. Gong
Gong is the enterprise heavyweight, offering more extensive revenue intelligence, forecasting tools, and integrations. However, Modjo is up to 2x more affordable and offers 100% European data hosting - a critical differentiator for EU companies with strict GDPR compliance requirements. If you need advanced forecasting and can justify the premium, Gong wins. If you want strong conversation intelligence with European data sovereignty at a lower price, Modjo is the better choice.
Modjo vs. Chorus
Both platforms offer comparable conversation intelligence capabilities and pricing. Modjo's advantage is European data residency and stronger support for European languages (100+ languages vs Chorus's more US-focused language support). Chorus benefits from integration with the broader ZoomInfo ecosystem. Choose Chorus if you're already invested in ZoomInfo tools; choose Modjo if European compliance matters more.
Modjo vs. Claap
Claap offers significantly lower pricing (less than half the cost per user) and includes a free plan with no credit card required - making it far more accessible for budget-conscious teams. Claap also saves reps over 6 hours per week (compared to Modjo's 2-4 hours) and offers broader use cases beyond just sales calls.
However, Modjo provides deeper conversation analytics specifically optimized for revenue teams and more comprehensive CRM automation (90% of fields automatically filled). Modjo is better suited for larger mid-market organizations with complex sales processes, while Claap excels for fast-moving teams (5-50 reps) that want easy adoption and faster time-to-value.
The decision often comes down to company size, budget, and whether you need enterprise-grade conversation analytics or a more agile, affordable solution.
Assessing Modjo Pricing
Is Modjo Worth the €99/Seat? The European Advantage
The price tag might seem steep, but for the right organization, Modjo offers unique value that justifies the investment:
The European Data Sovereignty Premium
Unlike US-based competitors, Modjo hosts 100% of your data in Europe with full GDPR compliance and SOC 2 Type II certification. This isn't just a nice-to-have - for European companies, it's often a legal requirement. The alternative is navigating complex data processing agreements with US providers or risking compliance violations.
If your organization handles sensitive customer data, operates under GDPR, or serves European clients who demand data sovereignty, Modjo's European infrastructure removes a massive compliance headache. That peace of mind alone can justify the premium over cheaper US alternatives.
Quantifiable ROI: The Time-Saving Equation
Users consistently report saving 2-4 hours per week on administrative tasks. Let's put that in financial terms:
If your average sales rep earns €50,000 annually (roughly €24/hour), saving 3 hours per week equals:
- €72 saved per week per rep
- €3,744 saved per year per rep
At €1,188 per user per year, Modjo pays for itself through time savings alone if your reps earn more than €8/hour. The real ROI comes from redirecting those saved hours toward actual selling activities - potentially worth 10x more in closed revenue.
The CRM Automation Advantage
Modjo's 90% automatic CRM field population isn't just about convenience - it's about data integrity. When CRMs are manually updated:
- Fields get skipped or filled incorrectly
- Deal visibility suffers
- Forecasting accuracy drops
- Pipeline reviews become guesswork
Automatic, accurate CRM data means managers get real-time visibility into deal health, can identify at-risk opportunities faster, and make data-driven coaching decisions. For revenue organizations where CRM data drives critical business decisions, this feature alone can justify the investment.
Multilingual European Team Support
With translation support for 100+ languages including all major European languages, Modjo is built for pan-European sales teams. If your reps conduct calls in French, German, Spanish, and Italian, you're not cobbling together workarounds - you're getting native-level support that US-focused tools simply don't prioritize.
Pros
Now that we have in mind approximately what investing in Modjo might mean, what can we say about this potential investment? First, we could say that the price could be justified by the fact that Modjo is a very comprehensive and powerful tool, with various features and advanced analytics - moreover, Modjo offers the possibility to book a demo to try the product, and promises volume-based discounts.
Modjo is also often recognized, in the testimonies, for its strong customer support: this tailored assistance is a special added value of Modjo that distinguishes the platform among other players on the market of conversation intelligence softwares (and that might be taken into account when assessing Modjo's price).
Cons
However, if Modjo is a sophisticated software, its adoption might take time. It can also lack flexibility - reviews show that classic users (not admin) have little control over how insights are generated and used. Moreover, despite its comprehensiveness, Modjo can also lack some functionalities (for instance, Modjo doesn't have an API available, and reviews mention occasional transcription accuracy issues, especially with certain accents or fast speakers).
Above all, Modjo's starting cost might already seem prohibitive for some businesses. Indeed, as the reviews show (most of the time written by users belonging to companies counting more than 50 employees), this €100 minimum per user might be a concern for companies with limited budgets, like startups or small to mid-size businesses. Moreover, since this amount is Modjo's basic cost per user, we can imagine that depending on the precise features you might ask for or the special needs you might have (like for integrations), the price per user might also increase (despite the potential volume discounts).
When Modjo ISN'T Worth It
That said, Modjo isn't the right fit for everyone. Skip Modjo if:
- You're an early-stage startup with fewer than 15 reps (you won't meet the minimum commitment and the ROI math doesn't work yet)
- You need to test before committing (no free trial means you're betting big without a trial run)
- Your budget is tight (there are excellent alternatives at 50-70% lower cost)
- You're primarily US-based with no European compliance requirements (the European hosting premium doesn't add value)
Claap: Your Best Affordable Alternative
Thus, if you're still doubting that the investment is worth it, or if Modjo just doesn't fit in your budget, the first thing you can do is look at the top 5 best Modjo alternatives here. But above all, you should consider what is probably the best overall alternative: Claap.
Indeed, Claap is the best AI sales assistant on the market, providing you with advanced AI tools too (with easier usability) and it's available at a much more affordable price. Let's see more about Claap's features and pricing structure.
Claap Best Features
Claap gives sales teams full visibility on their calls and pipeline - helping them understand what's happening, coach smarter, and close faster. Here's what makes Claap stand out:
- Sales Call Insights & Pipeline Reports: Claap automatically records your sales calls and generates notes and summaries, highlighting key action items, objections, risks, and competitive mentions. Reps save over 6 hours per week on post-meeting admin work - time they can spend actually selling.
- Smart Meeting Templates: Customize summary templates that match your sales process. Whether it's discovery calls, demos, or QBRs, Claap structures insights automatically. Use the Smart Tables module to analyze multiple calls at once, compare outcomes, and extract patterns effortlessly.
- Sales Coaching That Scales: With advanced coaching modules, managers can analyze talk ratios and conversation patterns to spot improvement opportunities, deliver targeted feedback, and help reps perform at their best.
- Seamless Integrations: Claap connects effortlessly with your CRM (HubSpot, Salesforce, Attio…) and collaboration tools (Notion, Slack, Jira…). Integrate Claap to sync data automatically and keep your sales system up to date. For advanced workflows, use Claap's API or MCP to build custom automations.
- Your AI Brain Assistant: With Claap AI, you can ask your personal assistant anything: "Remind me what we discussed last time with customer X?", "Suggest an icebreaker for Y based on our last exchange", or "Based on the last 3 months, make a scorecard of pros & cons of choosing us vs. competitor B." Claap turns your meeting data into actionable answers - instantly.
Claap Pricing
Above all, Claap's pricing structure has four different options, all remaining well below Modjo's pricing:
- Free Plan: Includes 10 videos and 300 minutes of recording per user - no credit card required
- Pro License: $32 per user per month (or $40 billed monthly), with unlimited recordings and 1,000 minutes per month
- Business License: $60 per user per month (or $75 billed monthly), with unlimited recordings and recording time, plus AI-generated notes, CRM enrichment, deal insights, and coaching features
- Enterprise License: Contact Claap to see how the software can be tailored to your needs
Start with Claap's free plan (no credit card needed!) and explore all core features. Want more power? Book a demo to unlock advanced capabilities and tailored guidance.
FAQs
Still have questions about Modjo's pricing? Here are the most common ones we hear:
Does Modjo offer a free plan or free trial?
No. Unlike competitors such as Claap (which offers a free plan) or tldv.io, Modjo does not provide a free trial or free tier. You'll need to contact their sales team for a demo before committing. This sales-led approach means you can't test the platform hands-on before making a financial commitment.
What is the minimum number of licenses required for Modjo?
Based on user reports and third-party reviews, Modjo typically requires a minimum commitment of around 15 seats. This makes the entry-level investment approximately €1,485 per month (€17,820 annually). Smaller teams may find this minimum prohibitive and should explore alternatives designed for smaller organizations.
Is Modjo cheaper than Gong?
Yes. Modjo's starting price of €99/user/month is generally 20-30% lower than Gong's pricing (which typically ranges from $1,200-$1,600 per user annually, or roughly $100-$133/month). However, Gong offers more extensive enterprise features like advanced forecasting and deal intelligence. For mid-market European companies, Modjo provides better value; for large enterprises, Gong's additional capabilities may justify the higher cost.
Does Modjo charge extra for storage or recording limits?
Standard plans typically include fair usage storage, but it's important to clarify storage limits and potential overage fees with Modjo's sales team during negotiations. Some conversation intelligence platforms charge extra once you exceed certain recording volumes or data retention periods - confirm what's included in your specific contract.
Can I pay for Modjo monthly, or is it annual-only?
Modjo typically requires annual contracts for their standard pricing tier. Monthly billing may be available at a premium rate or for certain enterprise agreements, but expect to commit to a full year upfront. This differs from more flexible competitors like Claap, which offers both annual and month-to-month options.
Conclusion
Finally, Claap differs from Modjo in many ways but remains a powerful alternative with an impressive price-performance ratio.
Overall, with significantly lower prices than Modjo (less than half the price per user, even considering Claap's Business license), Claap still offers excellent value. With its 4 very distinct licenses, Claap could then be the best compromise in terms of software capabilities and price options, and meet the needs of any type of business. You no longer have any excuses for not taking your business to the next level using the power of AI!
