Gong x Slack Integration

What is the Gong Slack Integration?

The Gong Slack Integration connects Gong with your Slack workspace, enabling the automatic transmission of call notifications and snippets directly into Slack channels. This integration utilizes the Slack API to sync Gong’s capabilities with Slack, allowing for streamlined communication and notification management within teams.

What are the Benefits of Gong’s Slack Integration?

The benefits of integrating Gong with Slack include:

• Real-Time Notifications: Receive immediate updates about Gong calls, comments, and mentions directly in Slack, reducing reliance on email.
• Enhanced Collaboration: Share important call snippets within Slack to facilitate quick discussions and decisions.
• Customizable Alerts: Set notifications for specific events, such as mentions of competitors or key moments in calls, ensuring critical information is highlighted promptly.
• Access Control: Control who receives what notifications by managing settings for individual users or for the entire organization.

Who Should Use the Gong Slack Integration?

The Gong Slack Integration is ideal for:

• Sales Teams: Quickly share and discuss call insights to adapt strategies and improve outcomes.
• Customer Success Managers: Stay updated on client interactions and collaborate on responses more efficiently.
• Tech and Business Admins: Manage integrations and notifications to optimize the team's use of Gong and Slack.

How Do I Set Up the Gong Slack Integration?

Setting up the Gong Slack Integration involves a few straightforward steps:

Step 1: Confirm Admin Roles

A Slack admin must install the Gong app in Slack, and a Gong tech admin must connect the workspace to manage integration settings.

Step 2: Connect to Slack

Navigate to Settings > Slack in Gong, and click “CONNECT.” Follow the prompts to select your Slack workspace and authorize the integration.

Step 3: Configure Notifications

Decide if you want to turn on Slack notifications for all recorded users immediately or allow individuals to manage their own notification settings.

Step 4: Add Gong to Channels

For private channels, invite @Gong to join by typing @Gong in the message field of the desired channel.

Why isn’t My Gong Slack Integration Working?

If the Gong Slack Integration isn’t functioning correctly:

• Permissions Issues: Confirm that a Slack admin installed the Gong app and a Gong tech admin connected the workspace.
• Integration Settings: Double-check that the integration was set up correctly and that Gong is authorized to interact with your Slack workspace.
• Notification Settings: Verify that notifications are properly configured in Gong’s settings and that Gong is added to the relevant Slack channels.

Can I Watch Gong Recordings from Inside Slack?

While you cannot directly watch Gong recordings within Slack, you can easily share links to the recordings stored in Gong. These can be posted into Slack channels or direct messages, allowing users to access and view the recordings by clicking the shared link. This ensures that even though playback isn't embedded in Slack, accessing the recordings is seamless and integrated.

Looking for a Gong Alternative? Claap is the solution!

Claap is a conversation intelligence platform built for the AI agent era and a strong Gong alternative. It offers a seamless integration with Slack but also other powerful features like meeting recordings, AI summaries, automatic sales tasks (CRM updates, follow-up emails), speaker and deal insights, sales coaching, and more.

Plus, Claap is much more affordable than Gong - which can be expensive for your sales teams. Review the latest breakdown of Gong's pricing and the detailed comparison of Gong vs Claap to make an informed decision for your sales team's Slack integration, call recordings & collaboration needs.

Claap supercharges your sales meetings, helping you close more deals. Key features include:

1. Meeting recordings with audio and video transcriptions;
2. AI-generated notes, summaries & follow-up emails according to a desired template;
3. Conversation intelligence built for the AI agent era, with structured sales data available to external AI agents through Claap MCP and a Slack integration;
4. Turn customer calls into insights: competitors insights, objections, features requests‍
5. Screen and webcam recording.
6. Automated CRM field enrichment for seamless data entry.
7. Coaching based on MEDDIC, SPIN, BANT, SPICED, or any other preferred framework.

Need to equip your sales team? Schedule a personalized demo of Claap and join leading companies like Qonto, Figures, Uberall, Brevo, Revolut, PayFit, and Qogita. More than 10,000 sales reps run their deals on Claap, which has a 4.6/5 rating on G2 as of July 2026.