Jiminny Alternatives: Exploring Conversation Intelligence Solutions

What is Jiminny?

Maybe you’re already familiar with Jiminny. But it doesn’t mean you know everything about it. but I think it’s important you know this term as well. For instance, did you know that Jiminny is a conversation intelligence software? Maybe you did know. And maybe you don’t even know what is a conversation intelligence software. Just to be sure, I’ll explain it to you.

What is a conversation intelligence software?

A conversation intelligence software is a tool that analyzes your conversations and give you insights on them to help you increase your sales for instance. How does it work? Generally, an AI will transcribe your remote meetings and propose actions to increase your performance. It can also use other conversation tools such as voice calls or direct messages services. 

What are the key features of Jiminny?

Jiminny is not a simple conversation intelligence software. It has specific features that I have listed below:

• Transcription and recording: As you’ll have understood, this is a basic for a conversation intelligence software. And Jiminny ticks the box here!
• Conversation analysis: Jiminny comes with a large set of conversation intelligence features, notably sentiment analysis (detect sentiments of your interlocutor) and intent analysis (understand what is the objective of your interlocutor: purchase, request an information …)
• Topic tracking: Jiminny tracks the topics mentioned in conversations to help you identify pain points
• Call scoring: Jiminny has a call scoring system based on the quality of the performance of the sales rep. This allows your sales team to improve and close more deals!

How much does it cost?

Unfortunately, Jiminny no longer offers standardized plans. The price is set according to the size and needs of your team. Jiminny used to offer a pro plan at $85/user/month which is a good indicator of what you can expect in terms of price. This is a quite high price and you might want to consider other options. You’re in luck, this is the purpose of this article! Let’s find out what are the 5 best alternatives to Jiminny!

The best alternative: Claap

Claap is not a traditional conversation intelligence tool. But its range of features makes it totally viable. And with its amazing price-quality ratio, I’d even consider it the best alternative to Jiminny.

Claap’s key benefits

As I believe you’d not just trust me blindly, here is a non-exhaustive list of Claap’s features:

• Transcription and recording brought to another level: Claap records and transcribes your meetings, but does it better than the other tools. Claap can not only transcribe 100+ languages but also has the best transcription accuracy!
• AI analysis: Claap's AI features are top-notch and allow you to get the maximum value out of your meetings. It can notably provide smart summaries and highlight key points of the meeting.
• Video library: Claap allows an efficient management of past meetings with its video library which can find a meeting using a word pronounced during it!
• Advanced collaboration: Claap revolutionizes the collaboration within your team. You can share your recordings to your teammates, using workspaces and allow them to react to them, ask questions…  You can even record claaps to communicate quickly and efficiently any information with your teammates!
• Competitive pricing: The price-quality ratio of Claap is amazing: you can benefit from these features for the modest sum of $10/month!

Claap’s limitations

• Limited analysis: Compared to more expensive options like Jiminny, Claap doesn’t offer advanced analysis features like sentiment analysis.
• Compatibility: Claap’s desktop app is currently only available on Mac. Windows is on the way.

Claap’s pricing

• Starter: Free with an upload limit of 10 videos.
• Team: $10/month per user with unlimited videos upload/storage.
• Enterprise: Custom

If you’re still reluctant to commit financially, I invite you to test Claap’s 14-day free trial, giving you full access to all premium features without any charges. And trust me, you’ll not hesitate any longer after that!

Gong, the best revenue intelligence alternative

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Pros

• Transcription and recording
• Advanced insights: Gong is a top tier conversation intelligence software. It processes the information contained in your calls, emails and other sources and transforms it into powerful insights to help your team!
• Real-time conversation intelligence: Gong is a real-time conversation intelligence software. It can give you advice during your meetings by analyzing your interlocutor’s tone or feelings. It’s like a personal assistant helping you close deals easily!
• External analysis: Gong also analyzes market information to give more accurate insights!

Cons

• Transcription issues: Even though it’s the basis of conversation intelligence, Gong’s transcriptions are not the best and have been reported as slow to load and sometimes inaccurate. If transcription accuracy is crucial for you, you’d rather have another option like Claap.
• High price: Gong is certainly the best tool in terms of conversation intelligence features. But it has a (very high) cost (see following section).

Pricing

Just like Jiminny, Gong doesn’t have pre-defined plans. Prices are on demand and depend on your specific needs. On average, a company using Gong pays $1,600 per user per year (for a company with less than 50 employees).

Chorus, the best option to enhance the skills of your sales team

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Chorus is Zoom’s conversation intelligence software. It stands out as an actual coaching tool which helps enhance the skills of your sales team.

Pros

• Transcription and recording
• Sales team tracking: Chorus tracks your sales team performance by analyzing customer interactions. It provides actionable insights to improve the performance. 
• Advanced analytics features: Chorus provides advanced analysis and strategic recommendations using your interactions with prospects or customers
• Support during the sales process: Chorus helps you by forecasting deal momentum and identifying risks during the sales process.

Cons

• High price: Chorus is quite expensive and might not correspond to the needs of a small team.
• Complex interface: The interface is not very user friendly and it could require a bit of a learning curve to master the tool.
• Recording issues: Some users have reportedly encountered recording issues, especially when an external participant was setting up the meeting.

Pricing

Chorus is mostly designed for large sales teams. Its pricing starts at $8,000 per year for 3 people with additional members at $1,200 per year.

Hubspot Sales Hub: the best option for Hubspot CRM users

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If you use Hubspot CRM, Hubspot Sales Hub could be the perfect option for you. It integrates smoothly, allowing you to have everything in one place and making it convenient for your team to work and build relationships with customers.

Pros

• Transcription and recording
• Advanced analytics features: Hubspot Sales Hub comes with advanced analytics features such as conversation analysis and sentiment analysis
• Integration with Hubspot CRM: Hubspot Sales Hub works perfectly with Hubspot CRM, using Hubspot CRM database but also the other Hubspot CRM features (creation of deals, companies management…)
• Large compatibility: Hubspot SalesHub is compatible with a large range of video meeting platforms such as Zoom, JustCall and Kixie

Cons

• High price: Just like Gong and Chorus, Hubspot is quite expensive. But if you use Hubspot CRM, the time saved could be worth the price.
• No auto-save feature: As there is no auto-save, you’ll lose your work if you close the tool without saving or if the interface crashes. It’s not frequent but when it happens, it hurts a lot…

Pricing

• Professional plan: $450/month, with 5 users included (additional $90/month for every additional user), for transcription features but not conversation intelligence
• Enterprise plan: $1500/month, with 10 users included (additional $150/month for every additional user), with every feature presented earlier (conversation intelligence, other sales tools…)

Fathom: the best free option

After these 3 expensive options, I thought it could be good to include a free option. And Fathom is a very good one. 

Pros

• Transcription and recording
• Pre-made summaries: Following your meeting, Fathom instantly generates organized meeting notes ready for sending.
• AI highlighting tool: Easily mark important sections during your meetings for Fathom to automatically summarize and incorporate into your notes.

Cons

• No meeting recording option: Fathom's free plan doesn't include the option to record meetings.
• Absence of video library: Fathom lacks a feature to manage past meetings through a recording library.
• Limited language support: Fathom only supports English, Spanish, Italian, German, French, and Portuguese. If you require another language, consider using a more comprehensive tool like Claap.

Pricing

• Free: Regular version with all the features mentioned above.
• Team Plan: $19/user/month with additional features such as video library.

Conclusion

As you’d have understood, many great alternatives to Jiminny exist on the market. But many of them are extremely expensive. For the best price-quality ratio, Claap will be the best option. Actually, even if you can afford another tool, I’d recommend trying Claap. You can’t imagine how it can change the way you work. So why don’t you test it out yourself (Free plan available with no credit card required)?

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