Can ChatGPT take meeting notes?

ChatGPT can summarise a transcript you give it. An AI meeting notes tool goes further on every call: it records, transcribes and writes the notes on its own, then files them where your team works. With Claap's MCP, Claude or ChatGPT can read your call notes directly.

How do I use AI to write meeting notes for sales calls?

Connect your calendar to an AI meeting notes tool and choose which meetings it records, for example external calls only. It records, transcribes and writes the summary and next steps after each call. Pick a template per meeting type, such as discovery or demo, so every call is written up the same way.

Are AI meeting notes free?

Most tools in this list have a free plan. Fathom gives unlimited recordings, Fireflies unlimited transcription with limited AI summaries, Otter 300 minutes a month, Read AI 5 meetings a month, and Claap 10 recordings per user. CRM sync usually needs a paid plan.

Is Google Meet's AI note taker free?

Google Meet's AI note-taking runs on Gemini, and a Google Workspace administrator turns it on for users. It writes notes for calls held in Google Meet, so calls on other platforms need another tool.

Which AI meeting notes tool is best for sales teams?

Claap is built for sales teams: it writes notes in your sales framework, keeps the history of every call of a deal and fills HubSpot, Salesforce, Pipedrive or Attio from Business. Fathom and Fireflies suit smaller teams that mainly want free recordings or transcription.

Do AI meeting notes tools need a bot in the meeting?

Most join as a bot participant. Granola uses your computer audio and adds no bot. Claap records without a bot through its Chrome extension and Mac desktop app, and offers a visible bot for teams that prefer transparency.

Do AI meeting notes sync to the CRM?

Some do. Claap fills CRM fields from Business, Fathom from Business, and Otter and Read AI integrate with Salesforce and HubSpot from their first paid plan. Check which fields fill on their own and on which plan.

7 best AI meeting notes tools for sales teams in 2026

Updated 8 October 2026.

AI meeting notes tools at a glance

Claap is best for sales teams that want meeting notes written in their own sales process and synced to the CRM, from free to $60 per seat per month billed yearly.
Fireflies is best for teams that want unlimited transcription on a free plan and a low entry price, from $10 per seat per month billed yearly.
Otter is best for live transcription you can follow during the call, with a free plan of 300 transcription minutes a month.
Fathom is best for individuals and small teams that want unlimited free recordings and instant summaries, with CRM field sync on its Business plan.
Granola is best for reps who type their own notes and want AI to clean them up without a bot in the meeting.

Why sales teams use AI meeting notes

Sales reps spend 70% of their time on non-selling tasks, according to Salesforce's State of Sales report, a survey of 5,500 sales professionals in 27 countries (Salesforce, 2024).

Writing up every discovery call and copying it into the CRM is a large part of that time.

An AI meeting notes tool records the call, transcribes it and writes the summary, the next steps and the action items for you. For a sales team, the notes then have to land where the deal lives.

With that in mind, we compared the 7 AI meeting notes tools sales teams most often shortlist, on what each free plan covers, what the paid plans cost and how far the notes travel after the call.

AI meeting notes tools comparison table

Tool	Best for	Free plan	Paid plans from (per seat/month, billed yearly)	CRM sync	G2 rating
Claap	Sales notes in your own sales process, synced to the CRM	Yes, 10 recordings per user and 300 minutes	$32 (Pro)	HubSpot, Salesforce, Pipedrive, Attio (Business)	4.6 (482)
Fireflies	Unlimited transcription at a low price	Yes, unlimited transcription, limited AI summaries	$10 (Pro)	Integrations on Pro	4.7 (753)
Otter	Live transcription during the call	Yes, 300 minutes a month	$8.33 (Pro)	Salesforce, HubSpot (Pro)	4.4 (505)
Fathom	Unlimited free recordings and summaries	Yes, unlimited recordings	$15 (Team, 2 seats minimum)	CRM field sync (Business)	5.0 (7,070)
Read AI	Meeting reports with engagement and sentiment	Yes, 5 meetings a month	$15 (Pro)	Salesforce, HubSpot (Pro)	4.0 (43)
Granola	Your own notes, cleaned up by AI, with no bot	Yes, limited history	$14 (Business)	HubSpot, Attio (Business)	4.7 (38)
tl;dv	Notes shaped by templates, plus clips and reels	Yes	Priced per seat in your local currency	Salesforce, Pipedrive	4.7 (546)

How we built this comparison

We kept the AI meeting notes tools sales teams most often shortlist, and judged them on four criteria:

Coverage: which meetings the tool records (Zoom, Google Meet, Teams, phone, in person) and whether a bot has to join.
Notes for sales: templates per meeting type, summaries, action items and follow-ups.
Where the notes go: CRM sync, and the plan it starts on.
Price: what the free plan includes and what the first paid plan costs, billed yearly.

Prices come from each vendor's pricing page, G2 ratings from each product's G2 page. Claap is our product: we included it and describe its limits the same way.

1. Claap, best for sales notes synced to the CRM

Who Claap works best for

Sales teams of 5 to 100 reps that want every call written up the same way and the answers sent to the deal in their CRM.

Claap overview

Claap is a conversation intelligence platform for sales teams. It records Zoom, Google Meet and Teams calls, dialer calls and in-person meetings, then writes the notes in your sales process.

Templates per meeting type: discovery, demo or negotiation, or your own sections, for example one per MEDDIC letter (from Pro).
Notes that add up across a deal: Claap answers the same questions on every call of the deal, so the fourth meeting builds on the first three.
CRM sync: from Business, the summary, the recording link and the answers fill the contact, company and deal in HubSpot, Salesforce, Pipedrive or Attio.
Follow-up emails: drafted from what the buyer said, from Business.
With or without a bot: the Chrome extension (every plan) and the Mac desktop app (from Pro) record without adding a participant; the meeting bot joins as a visible participant if you prefer.

Read how the AI note taker for sales works, or see every channel Claap's AI recording covers.

Claap pricing

Basic: free, 10 recordings per user and 300 transcription minutes in total.
Pro: $32 per seat per month billed yearly, unlimited recordings, 1,000 minutes a month and summary templates.
Business: $60 per seat per month billed yearly, unlimited minutes, CRM auto-complete and AI follow-up emails.
Enterprise: on quote.

Full details on the Claap pricing page.

Claap pros and cons

Pro: notes follow your own sales framework and fill CRM fields per deal.
Pro: one workspace for video calls, dialer calls and in-person meetings, transcribed in 99+ languages on paid plans.
Con: CRM sync and follow-up emails start on Business, at $60 per seat.
Con: the free plan stops at 10 recordings per user.

Claap G2 rating

Claap is rated 4.6 out of 5 from 482 reviews on G2.

2. Fireflies, best for unlimited transcription at a low price

Who Fireflies works best for

Teams that want every meeting transcribed on a free plan, and AI summaries for a low price per seat.

Fireflies overview

Fireflies is an AI meeting assistant that joins Zoom, Google Meet and Teams to record, transcribe and summarise meetings.

Transcription in 100+ languages, with real-time notes and live transcription.
AskFred, its AI assistant, answers questions across your meetings.
Desktop, mobile and Chrome extension apps.

Fireflies pricing

Free: unlimited transcription, limited AI summaries, 400 minutes of storage per team.
Pro: $10 per seat per month billed yearly ($18 monthly), unlimited AI summaries and 8,000 minutes of storage per seat.
Business: $19 per seat per month billed yearly.
Enterprise: $39 per seat per month, billed yearly only.

Fireflies pros and cons

Pro: unlimited transcription on the free plan.
Pro: low price per seat for unlimited AI summaries.
Con: AI summaries are limited on the free plan.
Con: notes are general-purpose meeting notes; sales-specific fields take setup.

Fireflies G2 rating

Fireflies is rated 4.7 out of 5 from 753 reviews on G2.

3. Otter, best for live transcription during the call

Who Otter works best for

Reps and managers who want to read the transcript live during the call and ask questions about it afterwards.

Otter overview

Otter records Zoom, Teams and Google Meet, transcribes live with speaker identification, and adds AI Chat within and across meetings.

Live transcription and audio playback.
An Otter MCP server, listed on its pricing page.
iOS and Android apps.

Otter pricing

Basic: free, 300 transcription minutes a month.
Pro: $8.33 per user per month billed yearly ($16.99 monthly), up to 90 minutes per meeting, with Salesforce and HubSpot integrations.
Business: $19.99 per user per month billed yearly ($30 monthly), up to 4 hours per meeting.
Enterprise: on request.

Otter pros and cons

Pro: live transcript you can follow while the buyer speaks.
Pro: the lowest paid entry price in this list.
Con: meetings are capped at 90 minutes on Pro.
Con: the free plan stops at 300 minutes a month.

Otter G2 rating

Otter is rated 4.4 out of 5 from 505 reviews on G2.

4. Fathom, best for unlimited free recordings and summaries

Who Fathom works best for

Individual reps and small teams that want unlimited recordings and instant summaries for free.

Fathom overview

Fathom records meetings, writes instant call summaries and AI action items, and connects to LLMs.

Unlimited recordings and instant summaries on the free plan.
Highlights playlists, comments, folders and keyword alerts on Team.
CRM field sync, Deal View, coaching metrics and AI scorecards on Business.

Fathom pricing

Free: unlimited recordings and instant call summaries.
Premium (individuals): $16 per month billed yearly ($20 monthly).
Team: $15 per user per month billed yearly ($19 monthly), 2 users minimum.
Business: $25 per user per month billed yearly ($34 monthly), 2 users minimum.

Fathom pros and cons

Pro: the most generous free plan in this list.
Pro: the highest G2 score in this list.
Con: CRM field sync starts on Business.
Con: team plans need at least 2 users.

Fathom G2 rating

Fathom is rated 5.0 out of 5 from 7,070 reviews on G2.

5. Read AI, best for meeting reports with engagement and sentiment

Who Read AI works best for

Teams that want a meeting report with engagement and sentiment scores, plus search across meetings, email and messages.

Read AI product overview

Read AI writes summaries for meetings, email and messaging, and scores meetings on engagement and sentiment.

Apps for Windows, macOS, Android and iOS, and 20+ languages.
Premium integrations on Pro: Notion, Salesforce, HubSpot, Jira, Confluence, Zapier and webhooks.
Audio and video playback, and video highlights, on Enterprise.

Read AI pricing

Free: 5 meeting transcripts a month.
Pro: $15 per user per month billed yearly ($19.75 monthly), unlimited transcripts.
Enterprise: $22.50 per user per month billed yearly ($29.75 monthly), with audio and video playback.
Enterprise+: $29.75 per user per month billed yearly, 5 licences minimum.

Read AI's pricing plans, from the free plan to Enterprise+.

Read AI pros and cons

Pro: engagement and sentiment scoring in every meeting report.
Pro: CRM integrations from the first paid plan.
Con: the free plan covers 5 meetings a month.
Con: video playback needs the Enterprise plan.

Read AI G2 rating

Read AI is rated 4.0 out of 5 from 43 reviews on G2.

6. Granola, best for your own notes, cleaned up by AI

Who Granola works best for

Reps who like to type their own notes during back-to-back meetings and want AI to turn them into clean notes, with no bot in the call.

Granola overview

Granola is an AI notepad. It uses your computer audio, so it doesn't invite a bot, and works with Zoom, Google Meet, Teams and other meeting apps.

Customised note templates and AI chat within and across meetings.
Apps for macOS, Windows, iOS and Android.
Integrations with Attio, Notion, HubSpot, Affinity and Zapier, plus MCP and API access, on Business.

Granola pricing

Basic: free, with limited meeting history.
Business: $14 per user per month, unlimited notes and history.
Enterprise: $35 per user per month.

Granola pros and cons

Pro: no bot joins the meeting.
Pro: your own notes stay the backbone of the summary.
Con: CRM integrations start on Business.
Con: 38 G2 reviews, a thin base to judge from.

Granola G2 rating

Granola is rated 4.7 out of 5 from 38 reviews on G2.

7. tl;dv, best for notes shaped by templates, plus clips

Who tl;dv works best for

Teams that want AI notes organised by their own templates, and short clips of key moments to share.

tl;dv overview

tl;dv records and transcribes Google Meet, Zoom and Teams meetings, then summarises key points automatically or with templates you create.

AI notes structured by notes templates, next to the recording.
Reels that collate the key moments from several meetings.
Integrations with Salesforce and Pipedrive.

tl;dv pricing

Free plan: available.
Paid plans: priced per seat; tl;dv shows prices in the visitor's local currency.

tl;dv pros and cons

Pro: templates shape the notes for each meeting type.
Pro: clips and reels make call moments easy to share.
Con: prices depend on where you buy from.
Con: the notes stay meeting-centric; deal history across calls takes setup.

tl;dv G2 rating

tl;dv is rated 4.7 out of 5 from 546 reviews on G2.

Built-in AI notes in Zoom, Google Meet and Notion

Zoom, Google Meet (with Gemini) and Notion now write AI meeting notes too. For internal meetings, they are often enough.

For sales calls, check three things before relying on them:

Channels: Google Meet's notes cover Meet calls; Zoom's My Notes also works on Teams, Meet and in person. Dialer calls usually need another tool.
Format: the notes follow a generic layout, while a sales team needs the same discovery questions answered on every call.
CRM: the notes stay in the meeting app, so someone still copies them into the deal.

How to choose an AI meeting notes tool for sales

You want notes in your sales process and synced to the CRM: Claap.
You want unlimited transcription for free: Fireflies.
You want to follow a live transcript during the call: Otter.
You want unlimited free recordings: Fathom.
You want no bot and prefer typing your own notes: Granola.

Table matching sales team needs to the AI meeting notes tool that fits: Claap, Fireflies, Otter, Fathom or Granola — Which AI meeting notes tool fits your team

Related reading: Fireflies vs Otter and the best Fireflies alternatives.