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Top 5 Supernormal Alternatives & Competitors for Automated Notes in 2024

By 
Max Gayler
 on 
January 12, 2024
Remote Works

It’s never simple navigating through the nuances of meeting recording tools. What was once a fringe tool not adopted in any grand sense, is now a must-have for any remote or in-office business that wants to maintain growth momentum.

So you’ve come across Supernormal, a well-known name in this arena, and want to know if there’s a better option. Smart move, because it isn't the sole choice for discerning professionals. There are plenty of exciting Supernormal alternatives and competitors out there.

Modern users are on a quest for tools that not only capture the essence of their meetings but also elevate the experience with advanced functionalities and seamless integration, pushing beyond the conventional scope of meeting recorders like Supernormal.

What is Supernormal?

Supernormal is a specialized tool designed for automated note-taking and meeting recording. It streamlines the process of capturing key information from meetings by offering AI-powered summarization, which condenses lengthy discussions into concise, actionable summaries. The platform stands out for its real-time transcription accuracy, adept at handling various accents and industry-specific jargon.

Pros

While Supernormal may offer a broader range of features, Supernormal's simplicity, quick setup, and affordability make it a standout offering for solo entrepreneurs and small teams:

  • AI-Powered Summarization: Unlike many of its rivals, Supernormal boasts an advanced AI summarization feature. This tool intelligently condenses lengthy meetings into concise, actionable summaries. This not only saves time but ensures that key points and decisions are highlighted, making it easier for attendees and those who couldn’t make the meeting to stay informed.
  • Real-Time Transcription Accuracy: Supernormal excels in providing highly accurate, real-time transcriptions. What sets it apart is its superior ability to handle various accents and industry-specific jargon, a challenge where many other meeting recorders fall short. This accuracy is crucial for creating reliable records of meetings and ensuring clear communication among global teams.
  • Integrated Actionable Items Detection: A unique feature of Supernormal is its capability to detect and flag actionable items during a meeting. This includes tasks, deadlines, and follow-up points. This feature goes beyond traditional recording, offering a proactive approach to meeting management and ensuring that critical action items are not lost in the shuffle.
  • Enhanced Privacy and Security Features: In a landscape where data security is paramount, Supernormal stands out with its robust privacy and security protocols. This includes end-to-end encryption and secure storage options, which are not always a given with other meeting recording tools. Such features make it an attractive option for organizations that handle sensitive information and require strict compliance with privacy regulations.

Cons

Supernormal is a very strong option, however, it does have some drawbacks:

  • Only Supports 17 Languages: Other options like Claap offer 100+ language options.
  • No Screen Recording: Supernormal doesn’t work as a screen recording tool, meaning no asynchronous capabilities for this option. 
  • No Video Stitching: Supernormal does allow you to edit summaries and other AI notes that come from their calls, however, their video editing suite doesn't allow for advanced video editing. If you want to stitch videos together to create sales training you'll need to use another external tool.
  • No Participant Engagement Analytics: The tool lacks participant engagement analytics, which are useful for understanding attendee involvement and engagement levels during meetings. Some competitors provide insights into participant behavior, such as time spent speaking, attentiveness, and interaction levels.

Supernormal Pricing

You can get their Plus plan which comes with unlimited meetings and 10,000 minutes of storage of meetings per user. And that comes in at $18 per seat per month. Their business plan has unlimited storage and costs $29 per seat per month.

Supernormal’s free plan

  • Google Meet, Zoom, Teams
  • 10 meetings / month
  • 1K minutes of storage / member
  • Core AI model
  • Integrate with Slack
  • Create groups

Best Overall Alternative: Claap

Claap emerges as a compelling alternative in the quest for a Supernormal substitute, particularly in the sphere of meeting recording. It distinguishes itself with an innovative methodology for managing meeting notes, automated transcription, and AI integration, tailored specifically for recording meetings. Claap's foremost objective is to boost business efficiency, focusing on a broad spectrum of applications. This includes a seamless blend of asynchronous video capabilities, high-quality meeting recordings, and AI-driven summaries.

This all-encompassing platform aids in smarter, more efficient business communication and record-keeping, revolutionizing how organizations conduct, document, and extract insights from their meetings.

What is Claap?

Claap is more than just a note-taking tool; it's an intelligent video wiki that revolutionizes the way businesses capture and utilize meeting content. Imagine having access to not only textual notes but also video recordings with accurate transcripts and AI-powered summaries – that's Claap in a nutshell.

What makes Claap stand out as the best overall AI meeting companion is its comprehensive approach to collaboration and data alignment. It's more than just an addition to your software arsenal; it’s a tool that streamlines and amplifies your research capabilities.

This is supported by screen recording and intelligent meeting recording that make Claap a holistic tool designed to take care of the scalable needs of growingly visual companies that want to stay aligned.

Claap vs Supernormal: Which Does What Better?

Feature Comparison
Feature Supernormal Claap
Screen recording ❌ No ✅ Yes
Meeting recording ✅ Yes ✅ Yes
Automated transcript ✅ Yes ✅ Yes
Automated AI meeting notes ✅ Yes ✅ Yes
Video wiki ❌ No ✅ Yes
Comments ✅ Yes ✅ Yes
Advanced collaboration ❌ No ✅ Yes
Video Trimming & Stitching ❌ No ✅ Yes
Premium plan cost $29/month $30/month

Let's delve into why Claap stands out as a top Supernormal competitor:

  • Screen Recording: Claap integrates screen recording, which is a step ahead of Supernormal. This feature is particularly beneficial for teams that rely on visual aids during meetings.
  • Advanced Collaboration: Claap excels in enabling advanced collaboration among team members, providing tools that facilitate a more interactive and engaging meeting experience compared to Supernormal. This includes speaker recognition, video annotation, threads, polls, and more.
  • Customization: The ability to customize transcripts gives you the freedom to structure your meeting documentation in a way that aligns with your specific needs and workflow.

Pros

Let's take a closer look at some of Claap's standout features that make it a good Supernormal alternative:

  • Video & Screen Recording: Claap seamlessly integrates video recordings with transcripts and summaries, providing a richer meeting documentation experience. This combination of video and text ensures you have multiple avenues to access and understand your meeting content.
  • AI-Powered Summaries: Claap's AI summaries are not mere recaps; they provide context and highlight key points, allowing you to quickly grasp the essence of your meetings without sifting through lengthy notes.
  • Competitive Pricing: Claap's pricing structure is designed to be competitive, ensuring that businesses of all sizes can access its powerful features without straining their budgets.

Cons

  • Compatibility: the desktop app is currently only available on Mac. Windows is on the way.
  • Sentiment Analysis: Compared to high level enterprise products, Claap is missing some of the top tier features like sentiment analysis and tone suggestions. This is reflected in the price however.

Claap pricing

Cost-effectiveness is a significant factor when considering Supernormal alternatives, and Claap doesn't disappoint. 

A Basic Recorder plan is as cheap as $8 per seat per month when you pay yearly. This level comes with unlimited video recordings, however they are capped at 30 minutes per video. 

If you want something more powerful, the Power Recorder option is as cheap as $24 per seat per month and comes with unlimited everything. An Enterprise plan is also available for businesses that need CRM integrations, advanced privacy, SSO, API, and more.

Claap’s free plan

  • 10 minutes per user
  • 10 minutes per video
  • Maximum 20 recorders per space
  • Chrome extension and Desktop app
  • Video annotations
  • Notion and Slack integrations

Best Audio-Only Alternative: Otter

For individuals seeking a cost-effective alternative to Supernormal, especially in the context of meeting recording, Otter stands out as an appealing option. This AI-powered transcription and note-taking platform is designed with a focus on meeting content. Otter not only delivers a suite of solid features but also boasts a substantial free plan, presenting itself as a viable choice for those mindful of budget constraints.

What is Otter?

Otter is designed to cater to a wide range of users, including those who are just starting their journey with note-taking tools or need an economical option. Its standout feature is its free plan, which offers impressive AI transcription capabilities without breaking the bank.

Pros

While Supernormal is known for its advanced features, Otter's free plan makes it an appealing choice for users who don't require the full spectrum of capabilities provided by Supernormal. Let's delve into why Otter is a noteworthy Supernormal competitor:

  • Free Plan: Otter's complimentary offering is a significant draw, especially for those starting out or operating on a limited budget. This plan allows users to access essential features without financial constraints, unlike Supernormal.
  • User-Friendly Interface: Otter is designed with simplicity in mind, making it more approachable for users who may find Supernormal' array of features overwhelming.
  • Real-time Transcription: Otter provides real-time transcription capabilities, ensuring that you can capture discussions as they happen, which can be especially useful for live meetings.
  • Slide Capture: Otter has the capability to copy the text from slides as well as voice to make sure it doesn’t miss a single detail in the meeting.
  • Chat Capabilities: Recently, Otter AI Chat has been launched. This allows deeper collaboration so you can get answers to meetings questions instantly by using your database of transcripts.

Cons

  • Poor Meeting Analytics: Some tools provide deeper analytics of meeting content, such as sentiment analysis, trend identification, and detailed participant engagement metrics, which are beyond the basic transcription services of Otter.ai.
  • No Integrated Video Recording: Unlike some of its competitors, Otter.ai primarily focuses on audio transcription and may not offer integrated video recording or the ability to directly capture and sync video content with notes.
  • Automated Action Item Extraction: Some note-taking tools have the capability to automatically identify and extract action items or tasks from meeting transcripts, a feature that might not be as developed in Otter.ai.
  • Limited AI Summaries: While Otter.ai offers transcription services, it may not provide as advanced AI-powered summarization of meetings as some other tools do. These summaries are often context-aware and highlight key discussion points more effectively.
  • Non-Customizable Transcripts: Advanced customization options for transcripts, such as adding annotations, custom tags, or editing layouts, might be more limited in Otter.ai compared to some other platforms.
  • Missing Integration with a Wider Range of Business Tools: While Otter.ai integrates with popular platforms, other tools might offer a broader range of integrations, particularly with specialized business applications.
  • No Speaker Identification and Attribution: Some competitors might offer more advanced speaker identification and attribution features, which are crucial in multi-speaker environments to accurately track who said what.
  • Unlimited Access is Expensive: Otter does not have an unlimited option. Thye offer an Enterprise service for high demand accounts but the price of this can become expensive.
  • Privacy scandals: Otter has a history of audio files being sent to third parties. Of course, Otter has now made efforts to rectify this, however, stories from customers are still off putting to read.

Otter Pricing

While Otter's free plan is its standout feature, it also offers paid plans for users who require additional features and usage limits. 

A Pro account costs $17 per seat per month and comes with 1200 minutes of transcription. That includes a maximum session time of 90 minutes. You can also import up to 10 audio or video files per month. 

Their Business plan costs $40 per user per month and allows 6,000 monthly minutes and sessions of up to 4 hours. 

Otter’s free plan

  • Otter AI chat
  • Zoom, MS Teams and Google Meet integrations
  • 300 transcription minutes
  • 30 minutes per sessions
  • Up to 3 audio or video files

H2 - Best Customer Insights Alternative: Fireflies

When searching for Supernormal alternatives, sales and feedback focused businesses may be looking for a transcription solution that offers robust features designed to support their use cases. 

Fireflies is an excellent choice for those looking for a reliable and cost-effective option while still maintaining that reliability you’d expect from a Supernormal alternative.

What is Fireflies?

Fireflies is an AI-driven meeting transcription and note-taking tool. It features robust capabilities in accurately transcribing conversations. Fireflies is not a pure AI note-taking tool like Supernormal. However, it proves to be an invaluable asset for businesses seeking comprehensive record-keeping during meetings as a Supernormal alternative.

Source: fireflies.ai

Pros

  • Accurate Transcription: Ensure precision in your meeting notes with Fireflies' impressive transcription accuracy;
  • Integration Capabilities: Seamlessly connect with popular tools such as Zoom, Google Meet, and Slack to enhance your workflow;
  • AI Summaries: Quickly grasp the essence of your meetings through the AI-powered summary feature. The AI voice assistant transcribes, summarizes and take notes during your meetings;
  • Searchable Transcripts: Easily locate specific information within your notes for efficient post-meeting reference;
  • Automated Action Items: Streamline task management with Fireflies automatically generating action items based on your discussions. For example, your CRM is auto-populated with meeting information, notes, recordings and more.
  • A Great Free Option: Fireflies also offers a competitive free plan that gives you limited storage but lasts forever.

Cons

  • Limited Integrations: Compared to competitors like Claap and Otter, Fireflies is lacking in integrations and doesn’t fit into your workflow if you work with CRMs like Salesforce.
  • Sometimes Poor Transcriptions: Different accents are not well received, this may affect transcription quality.
  • No Speaker Recognition: Fireflies doesn’t offer speaker recognition, meaning you don’t have access to call insights or advanced talk-time analytics.

Fireflies Pricing

Fireflies caters to diverse needs with its range of pricing plans, accommodating everyone from individual users to enterprise-level demands. 

  • You can start with a free version with only 800 minutes of storage/seat, limited transcription credits and AI features for summaries are not included;
  • Then, the pro plan starts at $10 per month per user with 8,000 minutes of storage per user and features AI tools;
  • For the complete suite of features, including video screen capture, the cost rises to $29 per seat per month.

Fireflies free plan

  • Limited transcription credits
  • 800 mins of storage/seat
  • Key Features
  • Record Zoom, GMeet, MS Teams, +more
  • Transcription for 69+ languages
  • Automated meeting summaries
  • Search within meetings
  • Playback (1x, 1.25x, 1.5x, 1.75x, 2x)
  • Comments & reactions
  • Clip out moments as soundbites
  • Global search
  • Uploads
  • 3 public channels
  • Domain capture (Auto-add)
  • Fireflies mobile app

Best Free Alternative: Wudpecker

Wudpecker holds its own merits, when exploring other contenders in the AI meeting notes field, including all Supernormal alternatives, but it’s crucial for any company looking for a cheap alternative. 

To make the best choice, one must have a holistic understanding of the available options.

What is Wudpecker?

With Wudpecker, you can transform your meetings and discussions into valuable insights and actionable items effortlessly. Its AI-powered features make note-taking a breeze, ensuring that no important detail goes unnoticed. But, as savvy business professionals, you want to weigh your options, and that's precisely what we're here to help you with.

Pros

Wudpecker has its strengths:

  • Cost-Effective: Wudpecker's price tag makes it a standout choice for businesses looking to optimize their resources. In an age where every penny counts, this affordability is a definite advantage.
  • Efficient AI Note-Taking: One of Wudpecker's key strengths is its AI-powered note-taking feature. It ensures that every crucial point from your meetings is captured accurately, allowing you to focus on what matters most—making decisions and taking action.
  • Seamless Collaboration: Wudpecker goes beyond note-taking, fostering seamless collaboration. You can easily share meeting notes with your team, ensuring everyone is on the same page, regardless of their physical location.

Cons

Wudpecker is also, however, missing a number of features:

  • Learning Curve: While Wudpecker offers a robust set of features, some users might find it takes a little time to get fully comfortable with the platform. However, the learning curve is relatively minor, considering the benefits it offers.
  • Limited Integration: Compared to some other AI meeting notes tools, Wudpecker's integration options are somewhat limited. If your workflow heavily relies on specific third-party apps, you might need to explore workarounds or alternative solutions.
  • No Screen Recording: Wudpecker is designed to record meetings and transcribe audio. It doesn’t work as a holistic tool for synchronous and asynchronous video
  • No Highlighted Moments: Wudpecker doesn’t allow you to pin key moments during meetings.
  • No Advanced Collaboration: Wudpecker turns videos into a database of knowledge, however, it doesn’t allow you to rewatch meetings, comment, annotate, and make fast decisions.

Wudpecker Pricing

Wudpecker is well known for their free plan, however they also offer a Plus and Pro plan for those in need of more advanced features. 

Their Plus plan comes in at $16 per seat per month. This includes up to 30 AI meeting notes, access to beta features, and automatic recording of recurring meetings.

The Pro plan allows you to record up to 100 meetings per month but comes in at $30 per seat per month.

Wudpecker free plan

  • 10 free meetings per month
  • Shareable recordings and notes
  • Transcription for 100+ languages
  • Email notifications for ready notes
  • Customizable notetaker's joining message
  • Customizable notes
  • Integrations: Google Meet, Zoom, Microsoft Teams

Best One-Person Team Alternative: Fathom

For solo-preneurs and small teams, choosing the right meeting recording tool is pivotal. Enter Fathom, a user-friendly and cost-effective Supernormal alternative in the meeting recording space. 

Tailored to meet the specific demands of individual professionals and small business operations, Fathom provides an uncomplicated and affordable solution for recording and note-taking, ensuring that even smaller entities don't miss out on essential features.

What is Fathom?

Fathom caters to the often-overlooked segment of one-person teams and small businesses. Its streamlined approach and budget-friendly pricing make it an ideal choice for those who don't need the complexity and higher costs associated with larger team or enterprise solutions.

Pro

While Supernormal may offer a broader range of features, Fathom's simplicity, quick setup, and affordability make it a standout Supernormal competitor for solo entrepreneurs and small teams:

  • Simplicity: Fathom’s ease of use is a major selling point. It offers a streamlined interface, removing any unnecessary complexities. This makes it an ideal choice for individuals or small teams who need a simple yet effective tool.
  • Cost-Effective: Targeting small-scale users, Fathom’s pricing model is more affordable compared to Supernormal, which may be more cost-intensive for larger teams or enterprises.
  • Intelligent Meeting Highlights: Once you’re in a meeting, click on Fathom to create highlights that will appear later in your recording.
  • Full Transcripts: Get a full transcript of any meeting along with speaker identification
  • Free Option is Very Powerful: Fathom offers unlimited calls to unlimited team members. It does reserve its strong features for its paid version, Fathom Teams.

Cons

Fathom is a very strong option, however, it does have some drawbacks:

  • Only Supports 6 Languages: Other options offer 100+ language options, however, Fathom only supports English, Spanish, Italian, German, French, and Portuguese.
  • No Screen Recording: Fathom doesn’t work as a screen recording tool, meaning no asynchronous capabilities for this option. 
  • Poor Embed Options: Fathom doesn’t embed well in emails, Linear or other tools just yet, meaning you have to send URLs out to your team, creating more noise in their browsers.

Fathom Pricing

Fathom's pricing is tailored to meet the specific needs of one-person teams and small businesses. 

Fathom also offers a Fathom Teams product that costs $32 per seat per month for a Standard Plan, and $39 per seat per month for a Pro plan which includes CRM sync, SSO and advanced access controls.

Fathom’s free plan

  • Unlimited minutes
  • Unlimited users
  • Salesforce, Hubspot, Notion and Slack integrations.

Which Supernormal Alternative is Right For You?

Claap - The Best Overall Alternative

Ideal for: Businesses of varying sizes requiring a comprehensive note-taking solution.

Why Choose Claap: Claap excels with its integration of video, AI-powered summaries, and customizable transcripts, all at a competitive price. It's perfect for those seeking to capture every aspect of their meetings efficiently.

Otter - The Best Audio-Only Alternative

Ideal for: Budget-conscious users, including students, freelancers, or small teams.

Why Choose Otter: Otter's strong suit is its free plan, which provides an easy-to-use interface and real-time transcription, ideal for users wanting AI transcription without financial commitment.

Fireflies - The Best Customer Insights Alternative

Ideal for: Sales and feedback-focused businesses needing robust transcription features.

Why Choose Fireflies: With accurate transcription, AI summaries, and integration capabilities, Fireflies is a reliable and cost-effective option, delivering comprehensive record-keeping during meetings.

Wudpecker - The Best Free Alternative

Ideal for: Users seeking an efficient and cost-effective AI note-taking tool.

Why Choose Wudpecker: Known for its AI-powered note-taking and seamless collaboration features, Wudpecker offers a balance of functionality and affordability, making it a great choice for businesses optimizing resources.

Fathom - The Best One-Person Team Alternative

Ideal for: Solo entrepreneurs and small teams needing a straightforward meeting recording tool.

Why Choose Fathom: Fathom offers simplicity and cost-effectiveness, providing intelligent meeting highlights and full transcripts, making it a standout choice for smaller entities.

When selecting a Supernormal alternative, it's important to consider your specific needs, budget constraints, and desired features to ensure the tool aligns with your business goals. Each of these alternatives presents unique advantages, catering to a diverse array of requirements and preferences.

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