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How to Run Knowledge Sharing Sessions Effectively + 6 Examples

Max Gayler
December 12, 2023
Remote Works

Sharing knowledge within an organization is not just beneficial; it's essential. 

With the rise of remote work and global teams, ensuring that vital information and expertise are accessible to all has never been more important. When you can’t firmly hand over information in person, doing it online doesn’t always leave us feeling as confident that everyone is aligned.

This is where the concept of knowledge sharing sessions comes into play. These sessions are designed to facilitate the exchange of ideas, skills, and experiences, fostering a culture of learning and collaboration.

Knowledge sharing sessions, when conducted effectively, can transform the way your team operates. They encourage a flow of information across different levels and departments, breaking down silos and enhancing overall productivity. However, the key lies in their effective implementation. A poorly executed session can lead to disengagement and a waste of valuable time and resources. This is why understanding the nuances of different types of knowledge and tailoring your approach to each is crucial.

What are Knowledge Sharing Sessions?

Knowledge sharing sessions are crucial in organizations for exchanging knowledge, skills, and expertise. These collaborative events range from formal workshops and team meetings to informal discussions. Their primary goal is to disseminate valuable information, ensuring that all members have access to critical organizational knowledge.

The role of technology is pivotal in these sessions, especially with the prevalence of remote work. Tools like Zoom, Slack, and Claap enable seamless sharing of knowledge across geographically dispersed teams. This technological integration ensures that no team member is left out of the loop, regardless of their location.

Tacit Knowledge

In the realm of knowledge sharing, tacit knowledge plays a pivotal role. It's the kind of know-how that's difficult to convey in writing or verbal instructions. This unspoken wisdom is often locked within the minds of your most experienced employees. 

To unlock this reservoir of insights, companies need an effective platform that encourages open communication and sharing. 

Claap, with its video-centric approach, can be instrumental in capturing and disseminating this form of knowledge. Record any of your meetings with Claap or send instant async videos that capture that knowledge and make it instantly shareable with your team. You can even connect with databases like Notion so everything is accessible any time.

Explicit Knowledge

Explicit knowledge, on the other hand, is more straightforward. It's the type of knowledge that is easily documented and shared, such as data, procedures, and manuals. Knowledge sharing sessions are vital for distributing this information across your organization, ensuring everyone is on the same page. 

By centralizing this explicit knowledge in an easily accessible format, companies can foster a knowledge-sharing culture that empowers every team member.

Implicit Knowledge

Implicit knowledge sits between tacit and explicit knowledge. It's not as intuitive as tacit knowledge nor as easy to document as explicit knowledge. 

It often involves skills or competencies that individuals may not even be consciously aware they possess. Effective knowledge sharing sessions can help surface this type of knowledge, making it available to the wider team. 

Tools like Claap enhance this process by facilitating discussions and capturing insights that may otherwise go unnoticed.

What are the Benefits of Knowledge Sharing Sessions?

Knowledge sharing sessions offer myriad benefits. 


They boost innovation, as sharing diverse perspectives can lead to new ideas and approaches. These sessions also enhance efficiency, as employees can learn from each other's experiences, avoiding repetitive mistakes. 

Growth culture

Additionally, they build a stronger knowledge-sharing culture within the organization, fostering a sense of community and belonging. This cultural shift can lead to increased employee engagement and retention, as team members feel valued and part of the organization's growth journey.

If you’re struggling to decide which knowledge base you want to use, we’ve put together a handy list of our top picks here.

Information disparity

Another significant benefit is the democratization of knowledge. By facilitating these sessions, you ensure that critical information is not just confined to a few individuals but is spread across the organization. This approach not only prepares your team for unforeseen challenges but also nurtures future leaders by exposing them to diverse knowledge and experiences.

Not everyone has time to watch through hour long meetings, of course. So it’s worth your time investing in tools that can summarize your meetings and turn them into easy to read summaries. With Claap, all your recordings are transcribed and able to be scanned quickly or turned into an AI-generated summary.

Continued learning

Moreover, knowledge sharing sessions are essential for continuous learning and development. In an era where skills and technologies evolve rapidly, staying updated is crucial. These sessions provide a platform for ongoing education, keeping your team abreast of the latest industry trends and best practices.

6 Examples of Knowledge Sharing Sessions

Training Videos

Training videos are a powerful tool for knowledge transfer. They provide a visual and auditory learning experience, which can be more engaging and effective than traditional text-based materials. These videos can cover a wide range of topics, from software tutorials to soft skills development. The key is to make them concise, informative, and accessible to all employees.

Whether you do this in-person or async, it’s crucial you record these sessions in order to create a vault of information new hires can keep coming back to. It takes work off your plate and encourages independence. 

We’ve also made this handy guide on how to make the best training videos for your team. 


Effective onboarding is critical for new hires to become productive and integrated into the team quickly. Knowledge shclaap audio aring sessions during onboarding can include presentations from different departments, sharing of company values, and discussions about workplace culture. This not only educates new employees about the organization but also gives them a sense of belonging.

Product Demos

Product demos are essential for sharing detailed knowledge about your products or services. These sessions can be used to educate sales teams, marketing personnel, and even customers. A well-conducted product demo provides a deep understanding of the product’s features, benefits, and potential applications.

Feature Launches

When launching a new feature, knowledge sharing sessions can be used to educate internal teams about the functionality and benefits of the feature. This internal education ensures that all team members are equipped to promote and support the feature effectively.

Sales Decks

Sales decks are critical for aligning sales strategies and sharing best practices. In these sessions, sales teams can share successful pitch strategies, discuss challenges, and brainstorm solutions. This collaborative environment fosters a unified approach to sales and customer engagement.

Content Brainstorms

Content brainstorming sessions are vital for generating fresh and innovative ideas for marketing and communication strategies. These sessions encourage creativity and collaboration, leading to content that resonates with your target audience.

3 Types of Employees to Invite to Knowledge Sharing Sessions

New Hires

Inviting new hires to knowledge sharing sessions accelerates their learning curve and integration into the company culture. It provides them with a broader understanding of the company's operations, goals, and strategies.

Team Leaders

Team leaders play a crucial role in knowledge dissemination. Their participation ensures that the knowledge shared is aligned with the company's strategic objectives and that it trickles down effectively to all team members.

Remote Workers

Including remote workers in knowledge sharing sessions is essential for maintaining a cohesive and inclusive work environment. It ensures that they stay connected and updated, despite the physical distance.

How to Run Effective Knowledge Sharing Sessions

Make Your Goals Clear

Setting clear objectives for each session helps in keeping the discussions focused and productive. Clearly defined goals ensure that the session delivers tangible benefits and aligns with the broader organizational strategy.

Record Your Sessions

Recording sessions allows the knowledge shared to be revisited and accessed by those who could not attend in real-time. This practice also creates a repository of knowledge that can be invaluable for future reference.

Use an Audio Transcription Service

Utilizing an audio transcription service ensures that the content of the sessions is captured accurately and can be easily searched and referenced. This step is crucial for creating a comprehensive knowledge base.

Incentivize Knowledge Sharing with Rewards or Gamification

Incentivizing knowledge sharing through rewards or gamification encourages participation and makes the process more engaging and enjoyable for employees. This approach can significantly enhance the effectiveness of the knowledge sharing sessions.

Centralize Everything in a Knowledge Sharing Database

Having a centralized database for all the knowledge shared ensures that information is organized and easily accessible. This system fosters a culture where knowledge is valued and readily available to all employees.

Break Down Silos and Kill Knowledge Disparity with Claap

Finally, integrating a tool like Claap can greatly enhance the efficiency and reach of your knowledge sharing sessions. 

Claap’s asynchronous video capabilities allow for flexible and comprehensive knowledge sharing, ensuring that all team members, regardless of their location or schedule, have access to vital information. 

By centralizing meeting recordings, transcripts, and summaries in one platform, Claap breaks down information silos and ensures a consistent and effective knowledge sharing culture within your organization.

You can explore Claap for free for 14 days (no credit card required) which will be super helpful in helping you build your own!

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