What is a Gong Meeting?
A Gong meeting is a sales call or meeting that Gong records, transcribes, and analyzes to surface conversation insights and follow-up actions. Gong captures audio and visual data during live interactions, applying AI to analyze the conversation and provide actionable insights through the Gong platform.
What are the Benefits of Using Gong in Your Meetings?
Using Gong during meetings offers several advantages:
- Enhanced Insight: Gain a deeper understanding of meeting dynamics with AI-driven analysis.
- Improved Follow-up: Automatically generated summaries and action items ensure no critical points are missed in post-meeting follow-ups.
- Performance Improvement: Analyze trends and behaviors over time to improve team communication and sales tactics.
- Data-Driven Decisions: Use real-time data to adjust strategies and responses during the meeting lifecycle.
Who Should Use Gong in Their Meetings?
Gong is ideal for:
- Sales Teams: To capture crucial client interactions and refine sales strategies based on analytics.
- Customer Success Managers: To track customer sentiments and feedback during renewal or check-in meetings.
- Executives: To review communication and strategic alignments in high-level meetings.
- Training Professionals: To record and analyze sales training sessions for quality assurance and improvement.
How Do I Use Gong in My Meetings?
To effectively use Gong in your meetings, follow these steps:
Step 1: Schedule the Meeting
Ensure your meeting is scheduled in a calendar system integrated with Gong, such as Google Calendar or Microsoft Outlook.
Step 2: Enable Recording
Once your calendar and conferencing integrations are connected, Gong scans team members' calendars to identify meetings that should be recorded automatically. It then captures eligible meetings and imports, transcribes, and analyzes the conversations.
Step 3: Conduct Your Meeting
Proceed with your meeting as planned. Gong will capture eligible verbal and visual interactions according to your recording rules and permissions.
Step 4: Review Insights
After the meeting, access the Gong platform to review the analysis, including meeting transcripts, key points discussed, and suggested action items.
Why isn’t Gong Recording My Meeting?
If Gong is not recording your meeting, first check whether the meeting appears on an integrated calendar and matches your team's recording rules. Then consider the following:
- Calendar and Conferencing Integration: Confirm that the organizer's calendar and the correct conferencing account are connected to Gong.
- Recording Rules: Check whether the meeting's attendees, domain, or meeting type make it eligible for automatic recording.
- Permissions: Verify that all permissions for recording and integrating with your video conferencing tool are correctly set.
- Technical Problems: Ensure there are no connectivity or software issues preventing Gong from accessing the meeting.
Which Video Meeting Tools Does Gong Work With?
Gong's documented web-conferencing integrations include:
- Zoom
- Google Meet
- Webex
- Microsoft Teams
- GoToMeeting
- Amazon Chime
- RingCentral Meetings
- RingCentral Video
- join.me
- UberConference
Gong documents these and other supported web-conferencing integrations. Gong now places meeting capture within its Revenue AI OS, alongside Engage, Forecast, Enable, and purpose-built AI agents. In 2026, Gong also introduced an MCP Gateway that connects enterprise AI agents and external business context with Gong features.
Looking for a Gong Alternative? How Does Claap Compare?
Claap is a conversation intelligence platform for the AI agent era. It records sales conversations, enriches the CRM with structured AI notes, CRM Auto-Complete, and deal scoring, activates built-in AI agents and your own agents through Claap MCP, and supports coaching at scale.
Claap also offers transparent, lower-cost entry points: Pro costs $32 per license per month billed annually ($40 monthly), Business costs $60 billed annually ($75 monthly), and Basic is free. The Basic plan includes 10 videos per user, 300 minutes total, a 10-minute limit per video, 99-language transcription, and Claap MCP. Contributors and guests are free. You can check out a detailed breakdown of Gong's pricing. You can also read our latest comparison between Gong and Claap to help you make an informed decision for your sales team's conversation-intelligence needs.
Ready to empower your sales team? Install Claap in 10 minutes!
You can also schedule a free demo of Claap and join companies such as Qonto, Revolut, Skedda, Evaneos, and Weglot that use Claap.
FAQ
What is a Gong meeting?
A Gong meeting is a sales call or meeting that Gong records, transcribes, and analyzes to surface conversation insights and follow-up actions.
How does Gong record meetings?
Once its calendar and conferencing integrations are connected, Gong scans team members' calendars to identify eligible meetings, then captures, imports, transcribes, and analyzes them.
Why isn't Gong recording my meeting?
Check that the organizer's calendar and conferencing account are connected, the meeting matches your recording rules, recording permissions are enabled, and no connectivity issue is blocking access.
Which video meeting tools work with Gong?
Gong documents integrations including Zoom, Google Meet, Webex, Microsoft Teams, GoToMeeting, Amazon Chime, RingCentral Meetings, RingCentral Video, join.me, and UberConference.
What is an alternative to Gong for sales teams?
Claap is a conversation intelligence alternative that records sales conversations, enriches CRM data, activates built-in and external AI agents through Claap MCP, and supports sales coaching.
