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5 Best Tella Alternatives & Competitors for User Research in 2024

Max Gayler
January 3, 2024
Remote Works

Forget the usual spiel about the 'ever-changing landscape of business technology.' Let's cut to the chase. You're here because you need the real deal in user research tools, and Tella, while good, might not be your endgame. This is about unearthing gems in a market flooded with options, where some shine brighter than others. 

In this deep dive, we're not just listing alternatives; we're exploring new territories. Think of it as your map to finding a tool that doesn't just do the job, but revolutionizes how you approach user research in 2024. From the well-known to the rising stars, we’re scrutinizing each option with a keen eye.

What is Tella?

Tella has made a name for itself as a video recording tool used predominantly for user research. Its main draw? The ability to record and share videos of your screen, webcam, or both. It’s a tool for those who want to capture the essence of user interactions without getting bogged down in complexities. Tella has its perks, but let's see how it really stacks up in the grand scheme of things.

Pros of Tella

Tella’s charm lies in its simplicity. Its interface is so user-friendly, it’s almost like it’s holding your hand through each step. This ease of use is a big plus for anyone who doesn’t want to spend hours learning a new tool. Then there’s the video quality – it’s sharp, clear, and exactly what you need for detailed user research.

Integration is another feather in Tella’s cap. It plays well with numerous platforms, making it a handy ally in a diverse range of business scenarios. It simplifies workflows and supports a more unified approach to user research.

Key Benefits:

  • Intuitive, user-friendly interface
  • High-quality video recording
  • Strong integration capabilities with various platforms

Cons of Tella

But it’s not all sunshine and rainbows. Tella’s Achilles' heel is its analytical prowess, or lack thereof. For all its recording excellence, it doesn’t quite hit the mark when it comes to deep analytics. This is a bit of a letdown for those who thrive on data-driven insights.

And then we have the pricing. It’s competitive, sure, but not necessarily a fit for everyone’s wallet, especially smaller businesses or solo entrepreneurs.

Key Limitations:

  • Limited in-depth analytics
  • Pricing may be prohibitive for some
  • Free trial only lasts 7 days
  • No meeting recording functionality


Tella doesn’t have a forever option when it comes to a free plan, what they offer instead is a 7 day free trial. 

Personal: $19/month

  • Unlimited Videos: Create as many videos as you need without any restrictions.
  • Unlimited Recording Duration: Record for as long as you need, with no time limits.
  • Instant Sharing: Easily share your videos with anyone, anytime.
  • Upload Your Own Clips: Add a personal touch by including your own video clips.
  • 4K Export: Enjoy high-quality video output with 4K export capabilities.
  • Other Cool Features: Access a range of additional features designed to enhance your recording experience.

Team: $15/user, per month (minimum 3 users)

  • Everything in Pro: All the features of the personal plan, plus more.
  • Team Workspace + Logo: Create a collaborative space with your team’s branding.
  • Additional Security: Keep your content safe with enhanced security measures.
  • Priority Support: Get fast, priority assistance whenever you need it.
  • Single Sign-On: Simplify access for your team with a single sign-on option.

Best Overall Alternative: Claap

When considering superior Tella alternatives for user research, Claap emerges as a front-runner. It's more than just a note-taking tool; Claap is a revolution in capturing and analyzing user research data. It offers a dynamic mix of asynchronous video capabilities, detailed meeting recordings, and insightful AI-driven summaries, all within a user-friendly interface tailored for user research efficiency.

What is Claap?

Claap goes beyond the realm of basic note-taking apps, positioning itself as an advanced video wiki specifically designed for user research. Imagine a platform where detailed notes and video recordings coexist, enhanced by accurate transcriptions and AI-powered summaries. This combination makes Claap an invaluable asset in transforming the way companies handle and utilize their user research data.

What sets Claap apart in the user research field is its comprehensive approach to collaboration and data alignment. It's more than just an addition to your software arsenal; it’s a tool that streamlines and amplifies your research capabilities.

This is supported by screen recording and intelligent meeting recording that make Claap a holistic tool designed to take care of the scalable needs of growingly visual companies that want to stay aligned.

Claap vs Tella: Which Does What Better?

Feature Comparison
Feature Tella Claap
Screen recording ✅ Yes ✅ Yes
Meeting recording ❌ No ✅ Yes
Automated transcripts ✅ Yes ✅ Yes
Automated AI summaries ❌ No ✅ Yes
Video wiki ❌ No ✅ Yes
Annotated comments ✅ Yes ✅ Yes
Advanced collaboration ❌ No ✅ Yes
Video editing ✅ Yes ✅ Yes
Pricing for premium user research features $19/month $30/month
  • Screen & Meeting Recording: Claap's screen and meeting recording features are particularly useful for visual and interactive aspects of user research, a domain where Tella doesn't measure up.
  • Enhanced Collaboration Tools: In terms of collaboration, Claap offers advanced options such as speaker recognition and video annotation, making it superior for team-based user research projects.
  • Editing Capabilities: With video trimming and stitching, Claap excels over Tella, allowing researchers to create clear, focused summaries of their findings.


  • Integrated Video & Screen Recording: Combining video recordings with transcriptions, Claap provides a complete documentation solution for user research.
  • AI-Driven Summaries: AI summaries in Claap offer insightful recaps, highlighting key points from user research meetings.
  • Customizable Transcriptions: This feature enables the adaptation of meeting transcripts to fit specific user research needs.
  • Competitive Pricing: Claap’s pricing model is designed to be accessible for businesses of various sizes, offering substantial user research features at a reasonable cost.


  • Compatibility Issue: Currently, Claap's desktop application is available only for Mac users, with Windows compatibility in development.
  • Limited Advanced Enterprise Features: While Claap lacks some high-end features like sentiment analysis in user research, this is reflected in its more affordable pricing.

Claap pricing

Cost-effectiveness is a significant factor when considering Tella alternatives, and Claap doesn't disappoint. 

A Basic Recorder plan is as cheap as $8 per seat per month when you pay yearly. This level comes with unlimited video recordings, however they are capped at 30 minutes per video. 

If you want something more powerful, the Power Recorder option is as cheap as $24 per seat per month and comes with unlimited everything. An Enterprise plan is also available for businesses that need CRM integrations, advanced privacy, SSO, API, and more.

Claap’s free plan

  • 10 minutes per user
  • 10 minutes per video
  • Maximum 20 recorders per space
  • Chrome extension and Desktop app
  • Video annotations
  • Notion and Slack integrations

Best Podcast Alternative: Riverside

For those in the thick of user research seeking a robust screen recording solution, look no further than Riverside. While it may not include meeting recording capabilities, its suite of advanced features is perfectly tailored for the complex demands of user research, making it a standout choice for capturing detailed user interactions with precision and clarity.

What is Riverside?

Riverside is a cutting-edge tool that's making waves as a podcast alternative in the realm of video recording and collaboration. It's designed for professionals who demand high-quality, reliable tools to capture, edit, and share video content. Ideal for podcasters, interviewers, and content creators, Riverside offers an array of features that cater to a sophisticated audience seeking more than just the basics.


To start, let’s take a look at all the great features Riverside has to offer:

  • High-Quality Recording: Riverside stands out with its exceptional recording quality, capturing audio and video with remarkable clarity.
  • Local Recording: It records locally on each device, ensuring no loss in quality due to internet issues.
  • Live Streaming Capabilities: Allows users to stream live while recording, perfect for real-time audience engagement.
  • Editing Suite: Comes with an in-built editing suite, enabling users to polish their recordings without needing external software.
  • Multi-Track Recording: Each participant's audio and video are recorded on separate tracks, allowing for detailed editing.
  • Designed for Podcasts: Live call-ins, a teleprompter, and unlimited transcripts make this an ideal platform to host your podcast.
  • Turn Long Videos into Short Clips: Take your long podcast episodes or training videos and cut out highlights using their built-in AI.


And now the things Riverside is really lacking:

  • Learning Curve: The array of features Riverside offers may be overwhelming for beginners, requiring a bit of a learning curve.
  • Higher Price Point: Reflecting its premium features, Riverside's pricing is on the higher end, which might not suit budget-conscious users.
  • Resource Intensive: High-quality recording demands more from your hardware, potentially limiting its use on less powerful devices.
  • No Screen Recording: Riverside must be used as a synchronous tool. Recording solo video is possible but doesn’t work as a collaborative team tool.


Riverside's pricing structure is designed to match its premium positioning in the market. The Standard plan, at $15 per month, caters to individual creators. It extends the Free plan with 5 hours of separate tracks monthly, no watermark, up to 4K video, and 48 kHz audio. Additional features include screen sharing and live streaming to social media. This is not built for larger teams.

The Pro plan, for $24 per seat per month, targets professional creators with 15 hours of separate tracks monthly. Building on the Standard, it adds features like live call-ins, unlimited transcriptions, AI show notes, live chat support, and a teleprompter.

If you’re a larger company or agency, their Business plan accommodates the needs of larger teams. It provides unlimited tracks, custom seat packages, and advanced features like remote input/output control, camera controls, and roles and permissions as well as a bunch of other features.

Riverside’s free plan

  • 2 hours of separate audio & video tracks (one-off)
  • Unlimited single track recording and editing
  • Watermark on exported files
  • Up to 720p video quality
  • 44.1 kHz audio quality
  • Unlimited video calls

Best Communication Alternative: Clip by ClickUp

Tailored for teams seeking a more integrated and streamlined approach to sharing and user research, Clip by ClickUp is not just a tool but a revolution in team communication dynamics. Let's delve into what makes Clip stand out in the crowded landscape of communication tools and a worthy Tella alternative.

What is Clip?

Clip by ClickUp is a dynamic communication tool designed to streamline collaboration and information sharing within teams and organizations. It integrates seamlessly into ClickUp's broader project management ecosystem, offering a unique solution for teams looking to enhance their communication and workflow efficiency.


Let’s take a look at what makes Clip stand out:

  • Seamless Integration with ClickUp: Clip is part of the ClickUp suite, ensuring smooth workflow integration.
  • Easy-to-Use Interface: It boasts a user-friendly interface, making it accessible for all team members.
  • Instant Sharing: Share clips quickly within your team or organization, facilitating faster decision-making.
  • Enhances Team Collaboration: Improves overall team communication by providing a straightforward platform for sharing information and feedback.


Now let’s, see where Clip needs to catch up:

  • Limited to ClickUp Users: Its functionality is primarily tailored to those already using ClickUp, potentially limiting its appeal to non-ClickUp users.
  • Basic Features: While effective, it may lack some of the advanced features found in more specialized communication tools.
  • No Meeting Recording: Clip isn’t the best Tella alternative when it comes to offering other recording options. It’s impossible to record meeting with Clip, meaning you can only send asynchronous videos.
  • No Deep Collaboration: Clip does share all of its videos with ClickUp, meaning it’s automatically integrated into their wiki, however, commenting and annotating specific parts of the screen isn’t possible with Clip.
  • No AI Summary: Clip doesn’t utilize powerful auto-transcription or AI summaries, meaning your team can work faster using other products like Claap.


Clip by ClickUp's pricing is integrated into ClickUp's overall pricing structure. This means access to Clip depends on the ClickUp plan your team or organization is subscribed to.

For small teams, the Unlimited plan at $7 per member per month expands on the Free plan with unlimited storage, integrations, dashboards, custom fields, Gantt charts, and advanced features like email in ClickUp and native time tracking.

Targeting mid-sized teams, the Business plan is $12 per member per month. It includes everything in the Unlimited plan plus Google SSO, custom exporting, advanced automations, time tracking, workload management, timelines, and AI compatibility.

Clip’s free plan

  • 100MB Storage
  • Unlimited Tasks
  • Unlimited Free Plan Members
  • Two-Factor Authentication
  • Collaborative Docs
  • Whiteboards
  • Everything View
  • Real-Time Chat
  • Kanban Boards
  • Sprint Management
  • Calendar View
  • Custom Field Manager Basic
  • In-App Video Recording

Best Free Alternative: Veed

Let's talk about Veed – it's not just another video editing tool. This is where simplicity meets creativity, making video editing less of a chore and more of a joy. And they make sure their free option is competitive enough to keep their brand booming. 

They’re not specifically designed for user research, however, their suite of tools makes them adaptable to any needs you may have. If you’re tired of clunky interfaces and complex features that need a manual, Veed might just be the breath of fresh air you’re looking for.

What is Veed?

Veed is a compelling free alternative for video editing and creation, offering a user-friendly platform that caters to both beginners and professionals. It's renowned for its simplicity and efficiency in video editing, making it a go-to choice for quick and effective video content creation.


  • User-Friendly Interface: Ideal for those new to video editing. Their use case based tool is designed for super focused needs.
  • Variety of Editing Tools: Offers a wide range of editing features. Depending on your needs, Veed offers a quick and easy tool to make it a strong Tella alternative.
  • Subtitling and Captioning: Easy to add subtitles and captions, enhancing accessibility.
  • Quick Export Options: Allows for fast and efficient video exporting with fully customizable sizes, formats, and speeds.
  • An AI Suite: Create avatars, create images, and build it into your videos.


  • Limited Advanced Features in Free Version: The free version might not suffice for high-end professional editing needs.
  • Storage Limitations: Free version users face restrictions on storage space.
  • No Meeting Recording: Veed only offers screen recording and does not label itself as a video suite like other Tella alternatives.
  •  No Team Collaboration: Veed doesn’t allow any kind of commenting or video organising. It only acts as an editing suite, not a video player. 


Veed provides a versatile pricing structure. The free version offers basic editing features, suitable for casual users or those just starting out.

The Basic plan, priced at $25 per user per month, is an ideal starter package. It removes watermarks and allows for Full HD 1080p exports with video lengths up to 25 minutes. Users get 5GB of storage and 60 minutes of subtitles per month.

At $38 per user per month, the Pro plan caters to professional video creators. It includes 20GB of storage, access to a stock audio and video library, 120 minutes of subtitles monthly, and features like translation to over 50 languages, clean audio, and eye contact enhancement.

The Business plan, at $70 per user per month, is designed for teams of up to 5 people. It offers extensive features with 50GB of storage, 600 minutes of subtitles, 20 minutes of AI avatars monthly, customizable video templates, video call-to-action, and video analytics, addressing comprehensive business video editing needs.

Veed free plan

  • Storage 2GB
  • Subtitles 30 min/mo
  • 1GB upload limit

Best Zoom or Google Meet Add-On Alternative: Jumpshare

Hey there! Ever felt like your Zoom or Google Meet sessions could use a bit of a boost? Enter Jumpshare - not just another add-on, but a game-changer for your virtual meetings when it comes to user research. It's like giving superpowers to your regular video calls. Let's dive into what makes Jumpshare stand out in a sea of virtual meeting tools and how it stacks up against alternatives like Vidyard.

What is Jumpshare?

Jumpshare is a comprehensive tool that enhances the functionality of popular video conferencing platforms like Zoom and Google Meet. It integrates features like file sharing, screenshot capture, and video recording, making it a versatile add-on for improved online collaboration and communication.


  • Seamless Integration: Jumpshare integrates effortlessly with Zoom and Google Meet.
  • Enhanced Collaboration: It offers real-time collaboration tools, including file sharing and annotation during meetings.
  • Meeting Recording and Sharing: Users can easily record, share, and review meeting recordings, enhancing the post-meeting experience.


  • Limited Free Plan: The free version has restrictions like 2 GB of space and a 1-minute recording time limit.
  • More of an Add-On: Jumpshare functions primarily as an add-on rather than a standalone comprehensive solution, which might limit its use for some users.


Jumpshare's competitive pricing includes a free account with 2 GB of space, 250 MB upload file size limit, up to 4K recording quality, and more. For expanded needs, the Business plan offers 2TB of space and additional features at $12.50 per seat per month, making it a cost-effective solution for businesses seeking advanced features.

Jumpshare free plan

  • 2 GB of space
  •  250 MB upload file size limit
  •  1 minute recording time
  •  Up to 4K recording quality
  •  Screenshot & GIF capture
  •  Basic search
  •  OAuth via social logins
  •  Secure Sharing (SSL)

Which Tella Alternative is Right For You?

Claap - The Best Overall Alternative

  • Ideal for: Businesses seeking a comprehensive solution for capturing and analyzing user research data.
  • Why Choose Claap: Offers a mix of asynchronous video capabilities, detailed meeting recordings, and insightful AI-driven summaries in a user-friendly interface.

Riverside - The Best Podcast Alternative

  • Ideal for: Podcasters, interviewers, and content creators needing high-quality recording and editing tools.
  • Why Choose Riverside: Provides high-quality recording, local recording, live streaming, and a multi-track editing suite, tailored for media professionals.

Clip by ClickUp - The Best Communication Alternative

  • Ideal for: Teams using ClickUp looking to enhance communication and workflow efficiency.
  • Why Choose Clip: It boasts seamless integration with ClickUp, a user-friendly interface, and enhances team collaboration with instant sharing features.

Veed - The Best Free Alternative

  • Ideal for: Beginners and professionals seeking an easy, efficient video editing platform.
  • Why Choose Veed: Offers a user-friendly interface with a range of editing tools, easy subtitle and captioning, and quick export options, making it ideal for quick and effective video content creation.

Jumpshare - The Best Zoom or Google Meet Add-On Alternative

  • Ideal for: Users looking to enhance their Zoom or Google Meet experience with additional features.
  • Why Choose Jumpshare: Integrates file sharing, screenshot capture, and video recording, making it a versatile add-on for improved online collaboration and communication.

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