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Sales enablement

The sales enablement tool that clones your best reps

See what your best reps do on their calls, find where the rest of the team falls short, and turn the winning calls into training.

Reports
📈Activity💬Interactions🌶️SPICED Scoring📊MEDDPICC⚖️Win-Loss Deals+

Deals scored

48

+12%

Global rating

4.1

+0.4

Criteria covered

78%

+8 pts

Calls analysed

126

this month

Reps below bar

2

of 9

MEDDPICC coverage, by criterion

Share of scored deals where the criterion was actually established.

  • Metrics88%
  • Champion74%
  • Decision criteria61%
  • Economic buyer52%
  • Pain38%

Bar to clear: 70%

Weakest criterion · Pain

Team average 38% of deals

Mara K.2.4

Furthest behind, across 19 calls. She asks what the problem is and never asks what it costs, the same gap in 14 of them.

Reviewed

126 calls this month

Not the two a manager had time to listen to.

  • EU hosting
  • GDPR
  • SOC 2 Type II
  • No training on your data
How it works

From the calls you already run to the training you need.

Record every call

Claap records the team's calls from the calendar, with or without a bot, so the evidence is every call, not a sample.

Score them on your method

From Business, each call is scored on the framework you run: MEDDIC, MEDDPICC, BANT, SPICED or your own.

Train on the gap

Find the criterion the team misses most, then share the calls where a top rep gets it right.

Best practices

Find how your best reps handle it.

  • Search inside every transcript from Pro.
  • Global search across the workspace from Pro.
  • Comments and mentions on every plan.
Meetings
🎬All meetings👤My meetings✂️My video clips🌶️SPICED Scoring📞Cold Call Scoring💡Product Feedback+
08:14 / 32:07

Visser & Co · DiscoveryDiscovery17 Sep · 32 min · Google Meet

  1. 13:58Sam M.How are you handling call notes today?
  2. 14:06Anneke V.Honestly, the reps write them up after. Some do, some do not.
  3. 14:22Anneke V.It’s fine for now, we just wish it were quicker.
  4. 14:41Sam M.When a deal slips, how long before anyone notices?
  5. 14:52Anneke V.The forecast call. So, worst case, a fortnight.
  6. 15:20Pieter B.Legal wants the DPA before any pilot, that is the blocker.

Search · “DPA”All sources

Google MeetVisser & Co · Discovery15:20“Legal wants the DPA before any pilot.”

EmailRe: security review16 Sep“Send the DPA and the sub-processor list together.”

In personAurelia Pharma · On-site31:08“Our DPA template is non-negotiable, I am afraid.”

AircallHalden Group · Renewal04:55“Did the DPA ever come back signed?”

12 more across 412 calls and 1,908 emails

Speakers

Anneke V. 58%

Sam M. 31%

Pieter B. 11%

Call scoring

Every call scored, not just the ones reviewed.

  • Call scoring and AI coaching from Business.
  • MEDDIC, MEDDPICC, BANT and SPICED ship ready to edit.
  • Custom scorecards for your own criteria.
Deals
🗂️All deals🎯Open🏆Won❌Lost📊MEDDPICC⚖️Win-Loss Deals💰High value deals+
Amount ↓ ×+
Deal
Deal owner
Stage
Amount
M · Metrics
E · Economic Buyer
D · Decision Criteria
BBrackman & VossBrackman
Negotiation
€150,000
5/5
4/5
4/5
KKessler RetailKessler
Closed Won
€125,000
5/5
5/5
4/5
NNorthwind LogisticsNorthwind
Proposal
€120,000
4/5
4/5
3/5
MMeridian CareMeridian
Negotiation
€110,000
5/5
4/5
5/5
OOtava SystemsOtava
Negotiation
€98,000
5/5
4/5
3/5
AAurelia PharmaAurelia
Qualification
€95,000
3/5
2/5
2/5
VVisser & CoVisser
Proposal
€88,400
4/5
3/5
3/5
HHalden GroupHalden
Discovery
€74,200
2/5
2/5
1/5
LLindqvist MediaLindqvist
Discovery
€66,400
3/5
1/5
2/5

Visser & Co · Discovery

P · Pain2/5

“It’s fine for now, we just wish it were quicker.”

Transcript · 14:22 AI

Pain · last 30 days

Sam M.4.4

Léa P.4.1

Jonas D.3.2

Per role

One scorecard per role, not one for everyone.

  • AEs on qualification frameworks.
  • SEs on technical fit and security questions.
  • CS on adoption, risks and the renewal signal.
Meetings
🎬All meetings👤My meetings✂️My video clips🌶️SPICED Scoring📞Cold Call Scoring💡Product Feedback+
Title
Owner
Date
Framework
ScoreAI
Weakest criterionAI
Visser & Co · Discovery
Sam M.
Today
MEDDPICC
4.6
Pain
Northwind · Security review
Léa P.
Today
MEDDPICC
4.3
Decision criteria
Aurelia Pharma · On-site visit
Sam M.
Yesterday
MEDDPICC
3.9
Metrics
Halden Group · Renewal call
Jonas D.
Yesterday
MEDDPICC
3.4
Champion
Brackman & Voss · CFO demo
Léa P.
Yesterday
MEDDPICC
4.8
Paper process
Meridian Care · Discovery
Mara K.
2 days ago
MEDDPICC
3.1
Pain
Kessler Retail · Pricing call
Sam M.
2 days ago
MEDDPICC
4.4
Competition
Otava Systems · Intro call
Jonas D.
3 days ago
MEDDPICC
2.9
Economic buyer
Lindqvist Media · Follow-up
Mara K.
3 days ago
MEDDPICC
3.7
Metrics
Aurelia Pharma · Legal review
Sam M.
4 days ago
MEDDPICC
4.1
Pain

Scorecards in this workspace

AEPain · Economic buyer · Decision process · Next step

SETechnical fit · Objection handling · Proof plan

CSAdoption · Risk · Expansion signal · Sponsor

Same call, graded on the rubric for the seat the person is in.

Enablement content

Training built from real calls, not slides.

Training videos in one take

Record your screen and camera from the Chrome extension on every plan, then cut it by editing the transcript, from Pro.

A library of winning calls

Sort the best calls into channels by stage or topic, so a new rep hears a real discovery before running one.

Where the team already works

Post calls and clips to Slack, file them in Notion, or share a link. Nobody has to learn another tool.

10,000+

sales reps run their deals on Claap

50%

higher win rates, typically within the first quarter

2x

faster onboarding for new reps

Questions and answers

What is the advantage of using Claap over a specialized course authoring solution?

The content is already there. Claap records the calls your team runs, so the training material is how your best reps actually handle discovery, objections and pricing, and it updates itself as the market changes. Screen recordings cover the rest.

What is the difference between Claap and a learning management system?

A learning management system delivers courses and tracks completion. Claap works on the calls: it scores them on your framework from Business, shows where each rep falls short, and gives you the real calls to train on. Many teams use both.

Can I start using Claap for Free?

Yes. The Basic plan is free: 10 recordings per user and 300 transcription minutes in total. Call scoring and AI coaching come with Business, at €48 per user per month billed yearly.

Can I share training videos outside my organization?

Yes, with guests: 50 on Pro and Business, unlimited on Enterprise, none on Basic. From Pro you also control link settings and can keep videos private.

What are the best training videos?

Short ones built from real calls. One topic per video, such as a discovery opener or an answer to a pricing objection, taken from a call where a rep got it right, beats a long generic course.

Train the team on its own best calls.

A 30-minute demo on your real deals, with the scoring set up on your framework.