HubSpot call recording that fills your CRM.
Claap records video and phone calls, with or without a bot, files each one on the right HubSpot contact and deal, and fills your properties.
480+ G2 reviews- 30-min demo
- SOC 2
HubSpot
Nordash · Demo callWriting4 fields written
Nordash - Enterprise PlanUpdated by Claap
Deal stageDemoProposal
Next stepPilot with 2 teams
Decision dateDec 15Nov 28, 2026
CompetitorIncumbent tool
Trusted by revenue teams at
Infopro Digital
TransferRoom
- SOC 2 Type II
- No training on your data
The calls HubSpot never hears, recorded too
- Zoom, Meet and Teams calls are recorded from your own machine with no bot, or by a visible bot.
- Aircall, Ringover, Allo and lemlist VoIP calls are imported once your dialer records them, transcribed like a video call.
- Meetings in a room are recorded on the mobile app, on the same record as the calls before them.
Meetings
Ringover
Teams
Allo
lemlist VoIP
ZoomAdded to HubSpot this month
Dialer calls266
Video calls158
In person22
Each call filed on the right contact and deal
- Each external attendee gets a note with the summary, the participants and a link back to the recording.
- A buyer who is not in HubSpot yet can be created as a contact, so no call is left unattached.
- Internal meetings and private recordings stay out of HubSpot, so a pipeline review never shows a team stand-up.
Meetings
HubSpotHubSpotHubSpotHubSpotHubSpotMorsel - PilotUpdated by Claap
New contactLéon Dubois, Ops lead
SummaryWants SSO before the pilot
Next stepSend the SSO guide
Typed values in your HubSpot properties
- Write to contacts, companies, deals, meetings, calls and leads, on standard or custom properties you already report on.
- Ten output types, such as select, date, number or rating, so values sort and filter like ones a rep typed.
- Start from Champion, Budget or Action Items, or write your own prompt for the next step or the main objection.
Fields
Budget
AI autofillManualNumber
Prompt
The budget the buyer confirmed, in euros.
Writes toDeal · Budget
You decide what each call may change
- Only if empty: a value a rep typed by hand is never touched, so reps keep trusting HubSpot.
- Append when possible: each new call adds its answer under the last one, so objections build into a list.
- Leave automatic enrichment off and every value waits on the recording for someone to review it before it syncs.
Fields
BudgetTimelineNext stepChampionPainCompetitorWhen HubSpot already has a value
Only if emptyNever touches a rep’s value
Append when possibleAdds to what is there
Always overwriteLatest call wins
Score the calls, then ask about them
- Score discovery on MEDDIC, BANT or your own method; every score links to the moment behind it.
- Ask Claude or ChatGPT, through the Claap MCP, which deals lost their champion this month, and why.
- Managers see which rep to coach on what, without opening HubSpot one deal at a time.
Coaching
C — Champion
1/5
“Sara moved to another team, so it’s just me now.”
Ravi Shah · 19:33
What HubSpot teams ask a call recorder to do
A summary is not a property
It’s basically just pushing summaries to HubSpot. [...] we have basically built a workaround with our AI agents to [...] update the properties in HubSpot.
What Claap does
Claap writes typed values into the HubSpot properties you map.
Keep the CRM clean
The CRMs typically receive a lot of junk. [...] I don’t want to put things into HubSpot that is not sort of clean.
What Claap does
Claap gives each field its own write rule.
Nobody should press sync
Do you have to push this to HubSpot after every meeting or not automatically?
What Claap does
Claap fills your properties automatically after every meeting.
“Claap helps me capture the missing 20%. Now, I never lose critical details that could make or break a deal.”
Cyril FabreHead of Sales, Worklife20%
more complete call notes at Worklife, synced straight to HubSpot
HubSpot call recording, answered
Does HubSpot record calls?
Yes, for calls placed with HubSpot’s calling tool or an integrated calling app, from Sales Hub Starter. Transcripts, AI summaries and call analysis need a Sales or Service Hub Professional or Enterprise seat. Calls on Zoom, Meet or Teams are handled by HubSpot’s Notetaker, a separate bot.
Does HubSpot have a meeting note taker?
Yes. Notetaker is HubSpot’s meeting bot for Professional and Enterprise seats. It joins Zoom, Meet and Teams meetings that include a CRM contact, records them and suggests property updates you approve. It is enough if every sales call is a video meeting and a bot is welcome. Teams with phone calls, in-person meetings or bot-free calls add a recorder like Claap.
How does Claap log calls in HubSpot?
Claap matches each meeting to a HubSpot contact by email and each phone call by number, then attaches it to the deal. Each external attendee gets a note with the summary, participants and a link to the recording, and the fields you map write typed values into your properties.
Which HubSpot properties can Claap fill?
Standard and custom properties on contacts, companies, deals, meetings, calls and leads. Each field has one of ten output types, such as select, date, number or rating, and the property it is mapped to sets the type. One call can fill properties on the deal and the contact at once.
Will Claap overwrite what my reps typed in HubSpot?
Only if you let it. Each field has its own rule: only if empty, append when possible, or always overwrite. Automatic enrichment is a switch on the integration: leave it off and values wait on the recording until someone reviews and syncs them.
Can Claap record HubSpot meetings without a bot?
Yes. The desktop app and the Chrome extension record Zoom, Google Meet and Microsoft Teams from your own machine, so no participant is added to the call. Teams that want every buyer to see the recording can turn on a visible meeting bot instead.
How much does HubSpot call recording with Claap cost?
The HubSpot integration and CRM fields are on Claap Business, $60 per seat per month billed yearly, and on Enterprise. Recording and transcription start on the free Basic plan, and teammates who only watch calls can stay on a free Basic licence.
Is HubSpot call recording free?
HubSpot lists calling, with recording, on Sales Hub and Service Hub Starter, Professional and Enterprise, and transcripts need a Professional or Enterprise seat. Claap records and transcribes calls on its free Basic plan; writing them into HubSpot is on Business and Enterprise.
Do internal meetings end up in HubSpot?
No. Claap writes a note for each external attendee, so a meeting with only colleagues has nothing to log, and private recordings are not synced to the CRM by default. Your HubSpot pipeline shows buyer conversations and leaves team stand-ups out.
See a real call land in HubSpot.
Book a demo and we will follow one of your calls from the recording to the HubSpot deal, properties filled.