Aircall Native connection
Dialers and phone calls
Dialer calls, captured like a Zoom call.
A phone call is a sales conversation. Audio capture on every plan puts a dialer call on the same record as a Zoom call.
9:41
Calls+08:31Aircall
Northwind · Security review
Ruth Halvorsen · outbound
Recent calls
- Halden Group · Renewal call22 min · AircallTranscribed
- Otava Systems · Intro call18 min · AircallTranscribed
- Outbound · +33 6 12 ·· ·· ··4 min · RingoverNo answer
- Lindqvist Media · Callback11 min · RingoverScoring
Northwind · Security review
A dialer call, on the same record
Aircall and Ringover hand the audio to Claap; from there it is a call like any other.
Transcribed 8 min
Summary Written
Written to the deal 4 fields
The same transcript, summary and CRM fields a Zoom call produces.
- EU hosting
- GDPR
- SOC 2 Type II
- No training on your data
Coverage
Aircall, Ringover, Allo and lemlist VoIP natively
- Aircall, lemlist VoIP, Ringover and Allo included from Pro.
- Any other dialer covered by audio capture, with nothing to buy.
- Set a minimum call length, so voicemails never import.
Integrations
Ringover Native connection
Allo Native connection
lemlist VoIP Native connection
Call capturedAnneke V. · 18:42
Any other dialerAudio captureSame Claap record
After the call
Transcript, summary, follow-up, CRM.
- 99-language transcription with automatic chapters and topics.
- AI summaries with custom templates.
- AI-generated follow-up emails.
Meetings
🎬All meetings👤My meetings✂️My video clips🌶️SPICED Scoring📞Cold Call Scoring💡Product Feedback+
06:42 / 22:18
Halden Group · Renewal callCheck-inYesterday · 22 min · Aircall
Summary AI
Marta confirmed the renewal is going ahead but wants the seat count reviewed before it does: four licences have not been opened since February. She raised the reporting gap again, and asked what changes on Business.
Next steps AI
- Pull the licence usage for the last two quarters.
- Send the Business comparison before Thursday.
- Book the review with Marta and her ops lead.
Halden Group · Renewal call
Imported from Aircall, minutes after it endedAircall
Transcript 22 min · 2 speakers
Summary and next steps Written
Deal fields 6 filled
What the rep did
Follow-up email Drafted
The rep dialled. Nothing else.
Volume
Recording is unlimited. Only AI actions use credits.
- Unlimited recordings. 1,000 transcription minutes on Pro, unlimited from Business.
- Storage: 2 years on Pro, 3 on Business, unlimited on Enterprise.
- Free Basic licences for the people who only watch and search.
Meetings
🎬All meetings👤My meetings✂️My video clips🌶️SPICED Scoring📞Cold Call Scoring💡Product Feedback+
08:14 / 32:07
Visser & Co · DiscoveryDiscovery17 Sep · 32 min · Google Meet
- 13:58Sam M.How are you handling call notes today?
- 14:06Anneke V.Honestly, the reps write them up after. Some do, some do not.
- 14:22Anneke V.It’s fine for now, we just wish it were quicker.
- 14:41Sam M.When a deal slips, how long before anyone notices?
- 14:52Anneke V.The forecast call. So, worst case, a fortnight.
- 15:20Pieter B.Legal wants the DPA before any pilot, that is the blocker.
Visser & Co · Discovery
TranscribedDutch and English
Chapters and topicsAutomatic
AI credits used0
99 languages, detected per call. The transcript and the summary come with the recording.
Chapters on this call
00:00 Intros and agenda
06:20 Current stack and workarounds
14:02 Pricing and seat count
21:40 Security and the DPA
Short calls count, if you want them to
A dialling day is mostly hangups and voicemails. Set the import threshold per dialer: no minimum, 15 seconds, 30 seconds, a minute, or the 2-minute default.
A day of dialling, as columns instead of recordings
What was said on a cold call stays in the rep's memory. Claap runs your own AI fields on every imported call.
The AE stops re-qualifying from scratch
Claap matches the number to a contact in your CRM and attaches the recording to the right deal. The AE reads it before the meeting.
10,000+
sales reps run their deals on Claap
50%
higher win rates, typically within the first quarter
2x
faster onboarding for new reps
Frequently asked questions
How does Claap record a dialer call?
Every plan records through the Chrome extension and audio capture, and Pro adds the desktop app and unlimited recordings. Audio capture is what covers calls placed through a dialer, so they're recorded the same way a video meeting is.
Which dialers are covered?
Aircall, lemlist VoIP, Ringover and Allo are named integrations, included from Pro. Calls placed from any other dialer are picked up by audio capture, which is part of recording on every plan. If you need a specific stack confirmed, ask on a demo.
Is transcription different for phone calls?
No. Phone calls get the same 99-language transcription, automatic chapters and topics, and AI summary as any other recording, with 1,000 transcription minutes a month on Pro and unlimited from Business.
Do phone calls update the CRM?
Yes. CRM auto-fill is on Business and Enterprise, and Salesforce and HubSpot are native on those plans.
Other features
Also in Claap
The same captured conversations feed every one of these.
Online meetings
Every meeting recorded automatically, without a bot.
OpenIn-person meetings
The meeting in the room, on the record.
OpenEmails
Half the deal happens in email. Capture it too.
OpenAI Recording
Capture 100% of your sales conversations, anywhere.
OpenRevenue Agents
Three agents do the work after every call.
OpenAI Context Layer
The sales context your AI runs on.
Open
See it on your own pipeline.
A 30-minute demo on your real deals. Replacing Gong or Modjo? Ask how we migrate your history.