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Dialer call recording, analyzed like a video call.

A phone call is a sales conversation like any other. Audio capture puts every dialer call on the same record as your Zoom calls.

Jonas · SDR

06:09“Send me something short, and call me back Thursday after our pipeline review.”

Aircall call logged in Claap

  • Recorded, 6 min 12 s
  • Transcribed and summarised
  • Linked to Pieter in your CRM

Trusted by revenue teams at

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  • SOC 2 Type II
  • No training on your data
Coverage

Aircall, Ringover, Allo and lemlist VoIP natively

  • Aircall, lemlist VoIP, Ringover and Allo calls land beside your Zoom calls, with the same transcript and fields.
  • On another dialer? Audio capture records those calls too, with nothing extra to buy.
  • Set a minimum call length per dialer, so voicemails and hangups never clutter your workspace.

Integrations

Dialer
Status
This month
Allo
Connected
77 calls
Ringover
ConnectingConnected
409 calls
Aircall
Connected
263 calls
lemlist VoIP
Connected
141 calls
Any other dialer
Covered
Desktop recorder

Call just captured

Lena Fischer · Corvo

14:02 · 6 min

Same transcript as a Zoom call

After the call

Transcript, summary, follow-up, CRM.

  • Every call is transcribed in 99+ languages and split into chapters and topics, so you jump to what matters.
  • AI summaries follow templates you customise, so each recap covers what your team needs to know.
  • Claap drafts the follow-up email from the call, so the rep reviews it instead of writing from scratch.

Merrow · Aircall callback

Time
Lang
Transcript
01:02
NL
Ik bel terug over de offerte.
01:09
EN
Thanks, any questions on it?
01:13
NL
Het aantal licenties klopt niet.
01:22
EN
How many do you need?
01:26
NL
TranscribingVijfendertig, niet vijftig.

Chapters

00:00Callback

01:13Seat count

03:40Revised quote

05:05Signature date

Volume

Recording is unlimited. Only AI actions use credits.

  • Record every call without rationing: recordings are unlimited, and transcription minutes are unlimited from Business.
  • Kept 2 years from Pro and unlimited on Enterprise, so last year's discovery call is there when the deal returns.
  • Free Basic licences let teammates who only watch and search calls in, without paying for a seat.

Plan & usage

Usage
This plan
Credits for recording
None
Credits for AI actions
412 used
Calls recorded
Unlimited
Transcription minutes
Unlimited
Recordings kept
1 year2 years

6 months

1 year

2 years

Unlimited

Short calls count, if you want them to

A dialling day is mostly hangups and voicemails. Set the import threshold per dialer: no minimum, 15 seconds, 30 seconds, a minute, 2 minutes (the default) or 5 minutes.

A day of dialling, as columns instead of recordings

What was said on a cold call stays in the rep's memory. Claap runs your own AI fields on every imported call.

The Account Executive stops re-qualifying from scratch

Claap matches the number to a contact in your CRM and attaches the recording to the right deal. The Account Executive reads it before the meeting.

10,000+

sales reps run their deals on Claap

50%

higher win rates, typically within the first quarter

2x

faster onboarding for new reps

Frequently asked questions

How does Claap record a dialer call?

Every plan records through the Chrome extension and audio capture, and Pro adds the desktop app and unlimited recordings. Audio capture is what covers calls placed through a dialer, so they're recorded the same way a video meeting is.

Which dialers are covered?

Aircall, lemlist VoIP, Ringover and Allo are native integrations, included from Pro. Calls placed from any other dialer are picked up by audio capture, which is part of recording on every plan. Aircall calls are imported when automatic recording is on for the number, and Ringover needs a Ringover Business or Advanced account. If you need a specific stack confirmed, ask on a demo.

Is transcription different for phone calls?

No. Phone calls get the same transcription in 99+ languages, automatic chapters and topics, and AI summary as any other recording, with 1,000 transcription minutes a month on Pro and unlimited from Business.

Do phone calls update the CRM?

Yes. CRM auto-fill is on Business and Enterprise, and Salesforce and HubSpot are native on those plans.

See it on your own pipeline.

A 30-minute demo on your real deals. Replacing Gong or Modjo? Ask how we migrate your history.