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Gong Integration, Smarter Contacts & Claap AI 2.0

Released on 
December 10, 2025
New feature
Integration

I'll be honest: this is a hard release note to write. Not because there's nothing to share - quite the opposite. The team has been shipping like crazy, touching nearly every corner of the product to make the overall experience better. So bear with me as I try to organize this beautiful chaos into something coherent 😅

On the agenda: a brand new Gong integration to bring your recordings into Claap, a smarter Contacts Report that tracks relationships like never before, and a completely revamped Claap AI that's faster and more precise.

🎯 Gong Integration - Unlock Claap AI power on your Gong recordings

You can now import your Gong recordings directly into Claap and leverage our AI infrastructure to:

  • Analyze your Gong recordings with Insight Templates & autofill your CRM more efficiently
  • Build Smart Tables to track patterns across all your calls
  • Ask Claap AI questions across all your recordings in one place

To get access, simply reach out to our support team.

👥 Contacts Report update - Your relationship intelligence hub

We've enriched the Contacts Report with AI-powered relationship tracking that updates automatically after every interaction:

  • Smart contact briefs: Profile, Buying Role, and Goals are now tracked automatically to help you map stakeholders in your deals
  • Sort & filter contacts: Easily manage your contact list with new sorting & filtering options
  • Global search: Find contacts instantly from anywhere in Claap or ask anything about them with Claap AI

Pro tip: Before your next call, open the contact profile. You'll see an AI-updated brief with their role, goals, and latest concerns - all the context you need in seconds. Use Claap AI to deep dive on what matters to make the most of your meeting.

🤖 Claap AI 2.0 - Faster, smarter, more powerful

We've rebuilt Claap AI from the ground up. It's now significantly faster and more accurate when searching across your entire workspace:

  • Better tracking: Native detection of objections, competitors, and feature requests
  • More conversation scopes: Ask questions about specific contacts or companies on top of deals and recordings
  • Improved precision: More relevant answers when asking questions across all your recordings in your workspace

Additional improvements:

  • Answer support questions directly through Claap AI
  • Enhanced paste formatting (no more broken text!)

🛠️ Admin experience upgrades

Managing your team just got a lot smoother:

  • Faster Members table: No more laggy scrolling when browsing your team
  • Easier Team assignment: Assign teams when inviting new members or right from the members page

✨ Quality of life improvements

We didn't stop there! Here are additional enhancements that make your daily workflow smoother:

☀️ Light theme is here!

After 4 years of designing Claap exclusively in dark mode, we're thrilled to finally ship Light Theme! A personal milestone for a color blind founder 😅

87 bug fixes & improvements

We've spent significant time making Claap more delightful to use every day. From transcript duration improvements (now up to 3h) to fixing duplicate speakers, to give you a better visibility on minutes consumed - we've addressed 87 tickets focused on quality and polish.