Admin automations, 3 more VOIP integrations & Rating field
On the menu today: a completely revamped Admin automations engine to give you full control over your meeting workflows, three new VOIP integrations (lemlist, Allo & Ringover) to bring all your call recordings into Claap, and a new Rating field to score all your conversations in a better way.
Admin automations — your meetings, your rules
We've completely redesigned how you automate meeting workflows. You can now build custom automation rules with full flexibility.
Create as many automations as you need with advanced meeting filters to:
- Auto-record
- Auto-share
- Auto-add to folder
- Auto-create public link
Head to Settings > Admin automations to try it out.
🔌 New VOIP integrations: lemlist, Allo & Ringover
Three new VOIP integrations are live. Once connected, every call recording automatically lands in your Claap workspace and Claap's AI layer kicks in to leverage your discussion data.
AI scoring, key moment detection, structured data extraction: this means the end of gut feel for managers and a clean & auto-filled CRM for reps & SDRs.
We've also improved Aircall: you can now set your minimum import duration directly from settings, while we've fixed contact matching for HubSpot mobile-only numbers.
Rating field in Insights — score every conversation at a glance
Whether you're tracking prospect interest, qualifying methodology adherence, or measuring discovery quality, you can now use the Rating field to evaluate conversations on a standardized scale.
- Choose between 1-3, 1-5, or 1-10 depending on how granular you want to go.
- Each score comes with a detailed assessment explaining what drove the rating — hover over it to see the proof and the gaps.
Pro tips: Consider rating field for your scorecards over select or text fields, as it automatically fuels Claap AI with proofs & gaps from each call.
🛠️ Self-serve improvements
We heard you — it shouldn't take a support ticket to manage your workspace the way you want. So here's a batch of updates to fix this:
- Edit pending invites — set team, license, and role before users accept.
- Search members by role & license — find the right people faster.
- Link/unlink deals manually — paste a deal URL from HubSpot, Salesforce, Pipedrive, or Attio when our automated linking failed.
- Refresh AI notes — regenerate overview and AI notes on any recording.
- GDPR retention limits — set recording retention policies according to your company preferences.
- Edit webhooks — update existing webhooks without recreating them.
- Glossary now matches terms regardless of capitalization.
- Salesforce Leads support for AI notes logging in Salesforce.
